Job Description
The Bolt Barn specialises in fasteners, tools and industrial supplies for the trade, construction and manufacturing industries.
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With branches in Grafton and Lismore, we're known for strong local relationships and reliable service. We're part of the Building & Industrial Supplies Group, backed by Metal Manufactures Pty Ltd, one of Australia's largest privately owned industrial groups.
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About the Role
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Serve trade customers at the counter, over the phone and via email
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Prepare quotes, process orders and respond to customer enquiries
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Assist with purchasing, receiving stock and general administration
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Pick and pack orders, restock shelves and help with general warehouse duties
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Build strong relationships with regular customers and look for opportunities to grow sales
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Help with occasional local deliveries and check in with other customers nearby to pick up extra orders
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About The Bolt Barn
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The Bolt Barn specialises in fasteners, tools and industrial supplies for the trade, construction and manufacturing industries.
n
With branches in Grafton and Lismore, we're known for strong local relationships and reliable service. We're part of the Building & Industrial Supplies Group, backed by Metal Manufactures Pty Ltd, one of Australia's largest privately owned industrial groups.
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About the Role
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Serve trade customers at the counter, over the phone and via email
n
Prepare quotes, process orders and respond to customer enquiries
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Assist with purchasing,



receiving stock and general administration
n
Pick and pack orders, restock shelves and help with general warehouse duties
n
Build strong relationships with regular customers and look for opportunities to grow sales
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Help with occasional local deliveries and check in with other customers nearby to pick up extra orders
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About You
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Trade sales, hardware, industrial supply or hands-on trade experience would be an advantage, but it isn't essential. If you have a great attitude, learn quickly and are confident with customers, we'd still like to hear from you.
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Confidence dealing with tradies and understanding what they need
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Good customer service, communication and organisation skills
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The initiative to take ownership and look for sales opportunities
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A practical, hands-on attitude and willingness to help across the branch
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A current driver's licence and full Australian working rights
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Benefits
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Monday to Friday role
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Profit share bonus prospect
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Supplier and product training to build your knowledge
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Opportunity to move into other roles within the business over time e.g. external sales
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Small, down-to-earth, local team backed by a large national group
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Additional information
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Join a tight-knit Grafton team backed by a national industrial group
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Monday to Friday hours. Future opportunities include external sales
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Trade industry experience desirable
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