Job Description
JUNIOR Office Administration Traineeship
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JUNIOR Office Administration Traineeship
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Do you want to start or further your career in Office Administration. Are you a friendly, creative, and smart individual who loves helping others? Are you skilled with computers and have a passion for providing excellent customer service? If so, we have the perfect opportunity for you!
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We are currently seeking a talented individual to join our team in a Junior Office Administration role. In this role you will work and study towards a nationally recognised Certificate III in Business (Administration).
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This full time position offers regular working hours from 9:00 am to 5:00 pm.
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About us
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At 2-FOLD we are a family owned business and have been operating for over 5 years. We have a close-knit team that are looking to expand this manufacturing plant into a first class facility in South East Queensland.
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Responsibilities:
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Deliver exceptional customer service by promptly attending to customer inquiries and providing accurate information or solutions
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Assist customers in person, over the phone, and via email, ensuring their concerns are addressed and resolved efficiently
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Utilize computer skills to navigate our database, update customer information,



and process orders or requests
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Collaborate with team members to optimize customer satisfaction and resolve any complex issues
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Maintain a positive and professional attitude, reflecting our company values in all interactions
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Requirements:
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Excellent customer service skills with a friendly and helpful demeanour
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Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook)
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Ability to learn and adapt to new software and systems quickly
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Exceptional communication skills, both verbal and written
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Strong problem-solving abilities and attention to detail
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Ability to work effectively in a team-oriented environment
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Perks and Benefits:
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Competitive salary with opportunities for growth and advancement
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Comprehensive training program to enhance your skills and knowledge
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Friendly and supportive work environment
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Monday through Friday schedule with weekends off
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If you are looking for a rewarding career where you can utilize your customer service skills and computer expertise, we would love to hear from you!
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We appreciate your interest in joining our team!

📌 Junior Office Administration Traineeship (Queensland)
🏢 2-Fold
📍 Queensland