Clinical Operations & Implementation Manager
Coast & Country Primary Care – Tuggerah NSW
Coast & Country Primary Care (CCPC) is an accessible and inclusive disability and primary health care provider, who delivers a diverse range of health and community programs and services across Recent South Wales. Providing services since ****, we are a not-for-profit organisation that values people – our team, the people we support and the wider community.
At CCPC our vision is "make a positive impact where we live and work", we live this through our CARE Values;
Compassion, Respect, Accountability and Excellence.
At CCPC, diversity and inclusion is everyone's business. We have created a framework that confirms our commitment to the journey of learning, growing and reforming. We strive towards supporting inclusivity and diversity, nurturing, safety and equitable access for everyone.
About the role
The Clinical Operations & Implementation Manager- DPHC is responsible for the operational leadership, clinical governance, implementation and performance of CCPC's growing Primary Health portfolio. The role leads the delivery and mobilisation of commissioned health programs, with a focus on PHN-funded and mental health services, ensuring programs are implemented effectively, delivered safely and achieve contractual, clinical and financial service outcomes.
Working closely with the Director – Consumer Directed Care & Primary Health, the role provides leadership across multidisciplinary and geographically dispersed teams and plays a key role in translating new funding opportunities and commissioned services into sustainable operational models.
This role will undertake a range of tasks including but not limited to the following:




Lead and manage the efficient delivery of Primary Health programs in alignment with the operational plan, budget and contracts.
Lead the mobilisation, implementation and operationalisation of new Primary Health and PHN-funded programs, ensuring contractual milestones, workforce, systems, clinical governance, referral pathways and service delivery models are established within agreed timeframes.
Lead geographical dispersed and multidisciplinary teams across CCPC's expanding Primary Health footprint, ensuring consistency of service quality, clinical governance, workforce capability and contractual performance.
Provide leadership, supervision, and clinical guidance to the Allied health and multidisciplinary team.
Collate and analyse data for monthly reporting, including contract KPIs and performance metrics.
Assist with tender and grant submissions.
Lead Quality and Risk management within portfolio
Chair CCPCs Quality and Risk Committee (monthly)
Lead accreditation and audit processes in collaboration with the Director.
Represent CCPC at external meetings and interagency discussions.
Key Selection Criteria
Relevant tertiary qualification in Nursing, Psychology, Occupational Therapy, Social Work or another recognised clinical discipline, with current professional registration where applicable.




Substantial demonstrated experience in mental health service delivery is highly desirable.
Experience managing geographically dispersed services
Minimum of 3 years previous experience in a leadership position managing a similar portfolio, clinical experience or equivalent.
Experience managing a team of multidisciplinary staff.
Demonstrated ability to benchmark against key performance indicators and apply corrective action when required as part of contract management.
A valid Working with Children Check (WWCC) and aCriminal Record Check (CRC) issued within the last 12 months, to be obtained and maintained at your own expense.
A valid NDIS Worker Check (NDISWC) to be obtained and maintained at your own expense.
Work life balance with flexibility to work from home 2 days per week
Laptop and mobile phone provided
Salary packaging benefits:
package up to $15,900 of your salary each FBT year, which can significantly reduce your taxable income and increase your take-home pay
package up to $2,650 of your meal and entertainment expenses annually per FBT year
Salary Sacrifice Superannuation payments – boost your retirement savings
Flare Benefit perks with exclusive discounts and offers on groceries, restaurants, entertainment and travel.
Wellness benefits including Employee Assistance Program (EAP)
Job stability & career development opportunities
Additionally, due to the Public Health (COVID-19 Care Services) Order (No******* on Mandatory COVID-19 Vaccination from NSW Health, you will be requested to show proof of your COVID-19 vaccination status.
Enquiries
: Tina Swale, Team Leader – People & Culture on ************ or ******
#J-*****-Ljbffr

📌 Clinical Operations & Implementation Manager (Central Coast)
🏢 Coastuntry Primary Care
📍 Central Coast