Technical Delivery Lead-Device Deployment
Our client is a high-profile government organisation delivering a major technology and infrastructure program .Join a high-profile independent NSW statutory organisation at the centre of delivering one of the state's most significant public events
This is a newly created Technical Delivery Lead opportunity responsible for a key technology workstream supporting the deployment of almost 12,000 EUC device across close to 100 sites.
Role Description:
As the
Technical Delivery Lead
, you will lead the device deployment workstream, working closely with internal technical teams, suppliers and other technology workstreams to deliver a complex and highly time-critical program.
This is
not a traditional Project Manager role
. The successful candidate will require robust technical depth, particularly across infrastructure, devices and large-scale deployments, combined with the ability to manage suppliers, risks, dependencies and delivery schedules.
Responsibilities:
Technical delivery leadership:
Lead the planning and delivery of a large-scale device and technology deployment
Workstream leadership:
Take ownership of the voting tablet technology workstream and drive delivery through to completion
Deployment planning:
Coordinate the deployment of approximately 12,000 devices across close to 100 sites
Technical coordination:
Work closely with internal technical teams to understand solution requirements, configuration, testing and deployment activities
Supplier management:
Act as a key conduit between the project, technical teams and suppliers,



managing supplier performance and delivery
Schedule management:
Develop and manage delivery schedules, milestones and critical activities
Risk & issue management:
Maintain RAID activities and proactively identify, manage and elevate risks and issues
Dependency management:
Identify and manage dependencies across multiple technology workstreams
Workshops:
Lead kick-off meetings, technical workshops and delivery planning sessions
Problem resolution:
Use sufficient technical knowledge to understand issues, engage the right technical resources and drive issues through to practical outcomes
Stakeholder management:
Build strong relationships with internal stakeholders, technical teams, suppliers and project leadership
Go-live readiness:
Support testing, deployment and site readiness activities
Delivery assurance:
Maintain momentum against highly constrained and largely immovable delivery dates
Skills and Experience:
Extensive experience in technology delivery leadership across complex technology, infrastructure or transformation programs
Proven experience delivering large-scale technology, infrastructure, device or site deployments
Strong understanding of end-user computing, devices,



tablets, infrastructure or technology deployment
Experience managing large-scale deployment schedules and delivery activities
Strong supplier and vendor management experience
Demonstrated ability to manage risks, issues, dependencies and RAID
Strong stakeholder management and communication skills
Ability to engage confidently with technical teams and understand technical issues without needing to be the hands-on technical specialist
Proven ability to drive issues through to resolution and deliver outcomes
Experience working in highly time-critical environments with fixed or immovable deadlines
Ability to work across multiple technology workstreams and manage complex dependencies
Strong organisational skills and ability to work independently
Previous government experience is desirable, particularly experience working within highly governed environments
NICE CXone or other contact centre technology experience is desirable but not essential
Strong infrastructure and large-scale deployment experience will be prioritised over specific CXone experience
Consultant:
Sam Baidya
Keywords: Technical Delivery Lead, Technology Delivery, Technology Infrastructure, Infrastructure Delivery, Device Deployment, Tablet Deployment, Large Scale Deployment, EUC, Technology Rollout, Infrastructure Deployment, Supplier Management, Vendor Management, RAID, Stakeholder Management, Contact Centre, NICE CXone, Government, NSW, Technology Program, Technology Infrastructure
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📌 Technical Delivery Lead-Device Deployment (New South Wales)
🏢 AAR Consulting Group
📍 New South Wales