Senior MS Dynamics 365 Functional Consultant – Sales
Delivery Centric is seeking a
Senior Dynamics 365 Sales Functional Consultant
to provide senior functional leadership across a major Dynamics transformation. The role will work across
business, functional and technical domains
, shaping solutions, challenging requirements, advising stakeholders and helping uplift the internal Dynamics team through hands-on leadership, coaching and knowledge sharing.
Key Responsibilities
Lead discovery and requirements workshops with business stakeholders.
Analyse sales and customer lifecycle processes and identify opportunities for improvement and standardisation.
Translate business requirements into scalable and pragmatic
Dynamics 365 solutions
.
Develop functional designs, process models, user stories and acceptance criteria.
Lead solution discussions across Dynamics 365 Sales, CRM and related business processes.
Work closely with solution architects, developers and integration teams to ensure functional requirements are effectively translated into technical solutions.
Provide guidance on Dynamics 365 configuration, customisation and integration considerations.
Challenge existing processes and requirements to drive adoption of
Dynamics best practices
.
Support solution validation, testing, defect management and deployment.
Act as the senior functional escalation point for complex business and Dynamics 365 issues.
Mentor and coach internal functional consultants and delivery team members.
Lead knowledge transfer and help build strong internal Dynamics 365 functional capability.
Build trusted relationships with business leaders and senior technology stakeholders.
Key Skills & Experience
Strong understanding of
end-to-end sales and customer lifecycle processes
.
Proven experience in
Dynamics 365 functional consulting and solution design
.
Strong understanding of CRM operating models and business processes.
Experience across
Dynamics 365 configuration, customisation and integrations
.




Solid business analysis and process optimisation capability.
Ability to translate complex business requirements into pragmatic technology solutions.
Experience working as a
Senior Functional Consultant, Functional Lead, SME or Dynamics Solution Consultant
.
Strong stakeholder management and communication skills.
Demonstrated experience mentoring, coaching or leading Dynamics professionals.
Strong business and commercial acumen.
Ability to work effectively across business stakeholders and technical delivery teams.
Delivery Centric is seeking a
Senior Dynamics 365 Sales Functional Consultant
to provide senior functional leadership across a major Dynamics transformation. The role will work across
business, functional and technical domains
, shaping solutions, challenging requirements, advising stakeholders and helping uplift the internal Dynamics team through hands-on leadership, coaching and knowledge sharing.
Key Responsibilities
Provide senior functional expertise across
Microsoft Dynamics 365 Sales / CRM
.
Lead discovery and requirements workshops with business stakeholders.
Analyse sales and customer lifecycle processes and identify opportunities for improvement and standardisation.
Translate business requirements into scalable and pragmatic
Dynamics 365 solutions
.
Develop functional designs, process models, user stories and acceptance criteria.
Lead solution discussions across Dynamics 365 Sales, CRM and related business processes.
Work closely with solution architects, developers and integration teams to ensure functional requirements are effectively translated into technical solutions.




Provide guidance on Dynamics 365 configuration, customisation and integration considerations.
Challenge existing processes and requirements to drive adoption of
Dynamics best practices
.
Support solution validation, testing, defect management and deployment.
Act as the senior functional escalation point for complex business and Dynamics 365 issues.
Mentor and coach internal functional consultants and delivery team members.
Lead knowledge transfer and help build strong internal Dynamics 365 functional capability.
Build trusted relationships with business leaders and senior technology stakeholders.
Key Skills & Experience
Extensive experience delivering
Microsoft Dynamics 365 Sales / CRM
solutions.
Strong understanding of
end-to-end sales and customer lifecycle processes
.
Proven experience in
Dynamics 365 functional consulting and solution design
.
Strong understanding of CRM operating models and business processes.
Experience across
Dynamics 365 configuration, customisation and integrations
.
Strong business analysis and process optimisation capability.
Ability to translate complex business requirements into pragmatic technology solutions.
Experience working as a
Senior Functional Consultant, Functional Lead, SME or Dynamics Solution Consultant
.
Strong stakeholder management and communication skills.
Demonstrated experience mentoring, coaching or leading Dynamics professionals.
Strong business and commercial acumen.
Ability to work effectively across business stakeholders and technical delivery teams.
How to Apply
Ready to take on a Job Posting – DC Career Page role in Sydney/ Melbourne with Delivery Centric? Apply now to join a team that delivers excellence and realises value for its clients.
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📌 Senior Ms Dynamics 365 Functional Consultant – Sales (New South Wales)
🏢 Delivery Centric
📍 New South Wales