About Maranoa Regional Council
About Maranoa Regional Council: Maranoa Regional Council is an inclusive, proud and connected community, attracting and embracing opportunity to forge a strong future for generations to come. We support our individual communities to grow while building one strong connected region that partners with people, business and industry to thrive.
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HOME - Roma Queensland
About the role
To be the welcoming, professional first point ofcontact for the community, ensuring consistent access to Council services,information, and support across all channels.
The role provides frontline service for enquiries,transactions, and requests, while also supporting business processes such asfacility bookings. By combining accuracy with care, the role helps deliverCouncil's "
One Region, One Team
"
vision
, ensuring services areaccessible, well-managed, and trusted.
This position also provides regional relief to othercustomer service centres as required.
Key Responsibilities
Customer Experience &Service; Delivery
Business Support &Facility; Bookings
Digital Services &Records;
Continuous Improvement& Professional Standards
For full details of this position, please ensure youdownload the attached Position Description, which provides the detailedresponsibilities and required skills, experience and qualifications.
Details
Permanent, Full time Position




MaranoaRegional Council Certified Agreement **** - Stream A- Level 3 -
$72,****** per annum
Maranoalocality allowance $***** per fortnight
Worka 9-day fortnight with a Rostered Day Off.
Access Long service leave after seven (7) years
Fiveweeks of annual leave annually
Ten weeks (full pay) paid parental leave, twenty weeks (half pay) paid parental leave
Threeweeks sick leave annually
Salarysacrifice facilities (rural remote rent assistance, novated leasing,additional super contributions)
EmployeeAssistance Program – free 24 hour nationwide confidential personal orwork-related counselling services for employees and their families.
DiscountedGym Memberships at PCYC and Snap Fitness
DiscountedHealth Insurance through Bupa
Additional Information
MRC reserves the right to close or withdraw vacancies beforethe advertised closing date, or extend the closing date, without prior notice.
The preferred candidate must have the legal right towork in Australia and will be required to undertake a Criminal History Checkand a pre-employment medical assessment to assess their ability to perform thegenuine occupational requirements of the position.
For more information
Maranoa Regional Council is an equal opportunityemployer, and we encourage applications from candidates of all backgrounds. Weactively support diversity and inclusion in our workplace
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📌 Customer Service Officer - Roma
🏢 Maranoa Regional Council
📍 Roma