Job Description
About Us
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Pelican Waters Golf Club is one of Australia's premier golf destinations, renowned for its championship course designed by Greg Norman. Set within a stunning natural landscape, the club offers exceptional facilities and an outstanding golfing experience. Located alongside Palm Lake Resort Pelican Waters, the course sits at the heart of a vibrant community, surrounded by wildlife-rich waterways and breathtaking scenery - making it a truly unique and prestigious place to work.
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Position Details
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Our Golf Operations team is seeking either a Casual or Part Time Golf Operations Assistant to join our team, working across a roster between 6am to 6pm Monday to Sunday.
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The Golf Operations Attendant provides assistance with various tasks, including customer service, administrative duties, course maintenance coordination, and event organisation.
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Responsibilities
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Assist with the management of tee time reservations & enquiries via phone & email
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Assist with checking in golfers, maintaining a high level of attentive & professional guest service at all times
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Processing POS & eftpos transactions for play, retail sales, equipment hire and food & beverage sales
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Monitor pace of play and assist with on-course operations as needed.
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Assist with the inventory management & stock take of golf equipment and supplies.
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Operate & coordinate the golf cart fleet, ensuring proper maintenance and cleanliness.
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Assist with event and tournament setup and execution.
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Provide the availability & ensure professional presentation of golf carts in the staging areas for use by the golfers;
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Assists with food and beverage services, including service of alcohol.




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What We're Looking For:
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The ideal candidate will be organised, customer-focused, detail-oriented, and possess a passion for exceptional service.
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To excel in this role, you will bring:
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Current Responsible Service of Alcohol Certificate essential;
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Previous experience in a customer service role, preferably in a golf environment
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Positive computer literacy - experience with POS (Swyftpos) or golf management software
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A true dedication to delivering exceptional customer service
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A self-motivated, team player able to work autonomously when required
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Excellent time management skills, including punctuality & reliability
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Must be able to work flexible hours, including early mornings, evenings, weekends, and holidays.
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Why Join Us?
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At Palm Lake, we pride ourselves on offering exceptional lifestyle communities and providing our staff with a supportive and rewarding work environment. We offer our team:
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Above Award Rates
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Work-life Balance with flexible working hours.
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The opportunity to work in our beautiful Pelican Waters Golf Club venue.
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24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP)
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Celebrate Milestones with tenure rewards!
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Supportive team culture - Be part of a vibrant and inclusive community where your contributions are valued
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Career Opportunities - Palm Lake Group spans 4 entities, 27 lifestyle resort communities and 7 aged care facilities across Australia's east coast, from development & construction to resort management & aged care, the career pathways and opportunities with Palm Lake Group are truly endless.
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📌 Golf Operations Assistant (Caloundra)
🏢 Palm Lake Group
📍 Caloundra