Projects & Service Coordinator - Industrial Dust & Fume Extraction
We are an established industrial dust and fume extraction company specialising in the supply and installation of dust extraction systems for joineries and manufacturing businesses.
Due to continued growth, we are looking for an organised, proactive and customer-focused
Projects & Service Coordinator
to take ownership of our installation projects from sales handover through to completion.
This is a varied role combining
project coordination, customer management, site visits, installer supervision, scheduling and purchasing
.
You will become the main point of contact for our customers once a project has been handed over from our sales team, ensuring each installation is properly planned, resourced and delivered.
The Role
Working closely with our sales team and two installation technicians, you will be responsible for coordinating the day-to-day delivery of our installation projects.
Your responsibilities will include:
Receive new projects from the sales team and take ownership through to completion
Contact customers following project handover and become their primary point of contact
Attend customer sites to review upcoming installations and confirm site requirements
Plan and schedule installation works
Coordinate the daily and weekly workload of our two installation technicians
Ensure installers understand the scope of works and expectations for each job
Monitor project progress and ensure works remain on schedule
Order ducting, components, equipment, consumables and other materials required for installations
Ensure materials, equipment and access requirements are organised prior to installation




Coordinate equipment hire, deliveries and subcontractors where required
Maintain regular communication with customers before, during and after installation
Proactively manage customer expectations and keep customers informed of project progress
Identify potential issues before they impact the installation schedule
Assist with variations and changes to project requirements
Coordinate completion, commissioning and outstanding project items
Escalate significant technical or commercial matters to management when requiredAssist with the coordination of service and maintenance work
About You
We are looking for someone who enjoys taking responsibility and getting things organised.
You will need to be comfortable dealing with customers, tradespeople and suppliers while managing multiple jobs at different stages.
Ideally, you will have:
Previous experience in project coordination, service coordination, construction, mechanical services, HVAC, electrical, industrial equipment or a similar field
Strong organisational and scheduling skills
The confidence to manage and coordinate installation technicians
Good practical and mechanical understanding
The ability to read and understand job scopes, drawings and technical information
Experience ordering materials and dealing with suppliers




Strong problem-solving skills
The ability to prioritise multiple projects and changing requirements
Positive computer and general administration skills
Experience specifically within dust extraction or fume extraction would be highly regarded but
is not essential
.
Experience within HVAC, mechanical services, electrical contracting, compressed air, industrial equipment, manufacturing or commercial construction would also be highly regarded.
What We're Looking For
This role will suit someone who doesn't want to simply sit behind a desk.
You will regularly communicate with customers, visit manufacturing sites, work with our installers and suppliers, and take responsibility for making sure projects happen as planned.
We want someone who is
proactive rather than reactive
- someone who will identify what needs to happen next and organise it without needing to be constantly directed.
Most importantly, we're looking for someone who can
own the project once it has been handed over by sales
and provide our customers with a professional, reliable point of contact throughout their installation.
What We Offer
$85,000 - $95,000 + super
, depending on experience
Company vehicle or vehicle allowance
Company-paid tolls for work travel
Diverse role combining office, customer and site-based work
Opportunity to work within a specialised industrial industry
Autonomy and responsibility for your own projects
Support from an experienced sales and management team
Opportunity for the position to grow as the business continues to expand
#J-*****-Ljbffr

📌 Projects & Service Coordinator – Industrial Dust & Fume Extraction (Queensland)
🏢 Airtight Solutions
📍 Queensland