Job Description
Ruth's Women's Shelter - Senior Practitioner
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New & Exciting Role - Join Us During Service Expansion!
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Ruth's Women's Shelter is a proudly feminist organisation that has been providing crisis accommodation and vital support for women and children experiencing domestic and family violence since ****. Guided by our vision to End Violence Against Women and Their Children, we are committed to creating safer futures through advocacy, support, and empowerment.
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We are driven by the core values of Safety, Respect, Empowerment,
Integrity,andCollaboration.
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The opportunity
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We are seeking a dedicated Senior Practitioner responsible for delivering high-level case support, leading best-practice interventions, and guiding staff in trauma-informed, culturally secure service delivery.
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You will work closely with the Operations Manager to maintain service quality, strengthen practice frameworks, and ensure the shelter remains a safe, supportive, and empowering environment for all who come through our doors.
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This role requires flexibility, including working flexible hours (Monday - Friday) to support team members including supervision, with the ability to respond to client safety issues outside of hours on a shared on-call rotating roster.
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Key Responsibilities
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Oversee the delivery of all services and case management procedures including comprehensive domestic and family violence risk assessments, safety planning, and crisis response.
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Provide practice guidance, supervision, debriefing, and support to staff.
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Lead complex case responses and assist with crisis interventions.
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Maintain compliance with legislation, DFV standards, and reporting requirements.
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Contribute to continuous improvement and best-practice service delivery.
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About You
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You are a confident and compassionate practitioner with strong experience in Domestic and Family Violence services, crisis accommodation, homelessness, mental health, or community services. You bring sound judgement, leadership capability, and a calm, grounded approach to complex situations.
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Key Selection Criteria
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Bachelor Qualification in Social Work, Psychology, Community Services, or related discipline.
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Demonstrated experience of 5 + years working within DFV, crisis accommodation, homelessness, or similar settings.
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Strong understanding of DFV dynamics, risk assessment, safety planning, and trauma-informed practice.
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Experience providing case work support and managing complex client presentations.
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High-level communication, de-escalation, and conflict-resolution skills.
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Ability to work autonomously and provide guidance to other practitioners.
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Knowledge of Queensland DFV legislation and Child Safety reporting requirements.
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Experience in staff supervision or practice leadership.
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Previous work in a residential or shelter environment.
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Other Requirements
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Mandatory Working with Children Check (Blue Card)
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First Aid Certificate (HLTAID003)
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CPR Certificate (HLTAID001)
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Open C Drivers License
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What We Offer
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Award rate salary – SCHADS Level 6
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Salary packagingto boost your take-home pay
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Supportive and inclusive workplacewith a feminist culture
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Health and wellbeing support, including EAP, supervision, and internal peer support networks
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Join a growing, passionate organisation that's making a real difference in the lives of women and children in our community.
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📌 Ruth'S Women'S Shelter - Senior Practitioner (Queensland)
🏢 seek.com.au
📍 Queensland