Job Description
Operations, Warehouse & Procurement Assistant
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Operations, Warehouse, & Procurement Assistant
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Castle Hill | Permanent Full-Time
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What's on Offer?
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Competitive salary based on experience and stable, full-time chance
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Supportive and collaborative team environment
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Ongoing learning and professional development
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Exposure to technology, business operations, and procurement
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A varied role with ownership and autonomy
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Are you an organised, hands‐on professional who enjoys keeping operations running smoothly? Do you thrive in a role that combines warehouse operations, inventory management, procurement, logistics and administration?
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Our client is a growing and well‐established Managed Services Provider (MSP) that partners with businesses across Australia to deliver innovative, reliable and customer‐focused technology solutions. With a strong reputation for exceptional service, collaborative teamwork and long‐term client partnerships, they are committed to continuous improvement and investing in people who want to grow alongside the business.
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As their business continues to expand, they are looking for an Operations, Warehouse & Procurement Assistant. This is a diverse, fast‐paced role where you'll play a key role in ensuring the business operates efficiently behind the scenes.
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This is not an IT support role. However, if you're confident using business systems, enjoy working with technology‐related products and equipment, and are looking for a position that offers variety, ownership and genuine career development, we'd love to hear from you!
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About the Role
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As the Operations, Warehouse & Procurement Assistant, you'll work closely with multiple departments across the business, helping maintain accurate inventory records, coordinating procurement activities, supporting sales administration and contributing to a well‐organised workplace.
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Key Responsibilities
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Warehouse, Inventory & Logistics
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Take ownership of the organisation and presentation of the warehouse
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Receive, label, store and dispatch equipment and stock
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Coordinate incoming and outgoing hardware, deliveries and client assets
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Arrange couriers, freight and equipment transfers
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Maintain accurate inventory records across office locations, vehicles and storage areas
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Monitor stock levels and assist with replenishment
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Support stocktakes and inventory accuracy
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Procurement & Supplier Coordination
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Source and order IT hardware, software and business equipment
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Process purchase orders and track deliveries
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Liaise with suppliers, distributors and vendors
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Verify incoming goods against purchase orders and invoices
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Maintain supplier records and preferred purchasing processes
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Asset Management
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Maintain accurate records of company assets
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Track equipment, tools, devices and software licences
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Coordinate asset allocation, returns and audits
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Assist with stock reconciliation and reporting
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Sales Administration
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Support the sales team with quotations and order processing
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Assist with quote follow‐up and customer communications
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Coordinate order handovers and delivery updates
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Office & Business Operations
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Help maintain a professional, organised office environment
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Coordinate office supplies and workplace facilities
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Support internal administration and business operations
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Assist with travel bookings and event coordination
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Answer incoming calls when required and provide excellent customer service
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Finance admin related duties such as raising invoices following approved quotations, supporting basic accounts administration, processing payments where required, and maintaining accurate financial and procurement records
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About You
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We're looking for someone who enjoys taking ownership, staying organised and supporting multiple areas of a growing business. You'll ideally bring:
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Excellent organisational and time management skills
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High attention to detail and accuracy
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Strong written and verbal communication skills
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A professional and friendly phone manner
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Confidence using Microsoft Office, particularly Excel
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The ability to manage competing priorities in a fast‐paced environment
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A hands‐on attitude and willingness to assist with warehouse and inventory tasks
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The ability to work independently whilst collaborating with the wider team
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Highly Regarded
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Experience in warehouse, inventory, procurement or logistics
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Experience within an MSP, technology company or professional services environment
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Exposure to quoting, purchasing or sales administration
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Experience using CRM, PSA, inventory or accounting systems
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Knowledge of IT hardware, software licensing or vendor portals
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Experience coordinating freight, couriers or equipment logistics
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Basic accounts or invoicing experience
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Why Apply?
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This is an excellent opportunity for someone who enjoys variety and wants to play an important role behind the scenes of a successful business.
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You'll be trusted to keep operations running smoothly by managing warehouse organisation, inventory, procurement, logistics and administration whilst working alongside a collaborative and supportive team.

📌 Operations, Warehouse & Procurement Assistant (New South Wales)
🏢 NextGen HR
📍 New South Wales