Location: Brisbane / South East Queensland
About the Role
We're looking for an experienced Smash Coordinator to take charge of our on-road smash towing operations. This is a hands-on, high-responsibility role suited to someone who's worked accident scenes, knows how to load and manage damaged vehicles, and has what it takes to direct a team of drivers in real time - often under pressure.
You'll be the operational backbone between dispatch, drivers, and accident scenes, making fast, sound decisions to keep jobs moving safely and efficiently across the SEQ region.
What You'll Be Doing
Coordinating smash towing operations from job allocation through to completion
Attending accident scenes and assisting with vehicle recovery and loading
Managing and directing tow truck drivers across multiple simultaneous jobs
Providing real-time operational support and problem-solving on the road
Liaising with drivers, dispatch, and other stakeholders to keep operations running smoothly
Participating in an after-hours/on-call roster to support urgent callouts
What We're Looking For
Solid background in accident/smash towing
Hands-on experience at accident scenes,



including loading damaged vehicles
Experience coordinating, leading, or directing other tow truck drivers
Solid knowledge of the Brisbane/SEQ road network and traffic conditions
Proven ability to juggle multiple jobs and drivers at once, under time pressure
Excellent communication and decision-making skills in high-pressure situations
Willingness and availability to work after-hours and be part of an on-call roster
Ideal Background
We'd love to hear from: Experienced smash tow operators ready to step into a coordination role
Senior or lead tow truck operators
Towing or dispatch coordinators looking for a more operational, road-based position
Ready to Take the Lead?
If you thrive under pressure, know the SEQ roads like the back of your hand, and have earned the respect of drivers on scene, this role was built for you. We're after someone who doesn't just manage jobs - someone who takes ownership of them.
If that sounds like you, we'd love to hear from you.
#J-*****-Ljbffr

📌 Smash Coordinator – On-Road Operations (Queensland)
🏢 Harveys
📍 Queensland