Job Description
Job Description
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Reporting to the Regional Business Manager the Internal Sales Officer's primary focus is to:
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Always provide exceptional customer service to Oxworks' Trade client base
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Receive, interpret, and satisfy all points of customer enquiry (trade), providing quotes as required and ultimately converting these quotes professionally into Sales Orders/Sales Invoices
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Achieve greater than 90% answered call rates for all incoming calls.
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Liaise with various branch and warehouse staff daily to achieve 100% DIFOT with customer orders as required
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Effectively respond to customer issues and feedback, resolving in the best interests of Oxworks
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Develop sales opportunities by researching and identifying potential accounts
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Promote a harmonious environment with company departments to foster a positive and can-do approach to servicing the needs of Oxworks customers above the needs of a single department or Branch
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Source data on competitor activity, general market conditions, new product opportunities and general pricing movements in the market
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Work to reinforce the company's Vision, Mission and Values
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In summary, the Internal Sales Officer is the conduit between the customer and the manufacturing facility, focusing on 100% DIFOT on all nationally placed customer orders., Being a market leader,



we have a loyal customer following due to our extensive product range, exceptional customer service, quality delivery and value.
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About the Employer
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Oxworks is Australia's largest privately owned manufacturer and distributor of quality fencing products with over 300 staff across 22 locations nationally. Operating for over 20 years, we continue to be a market leader in the industry.
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We are looking for highly motivated people to join our Internal Sales Team at Oxworks' state-of-the-art head office, located at ******* Magnesium Drive Crestmead,
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Committed to providing long-term job security and growth opportunities, Oxworks is home to many employees with over 10 years of experience.
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About the Candidate
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Demonstrated sales experience in a manufacturing environment (preferable)
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Experience using MS Office, CRM software and ERP system (preferable)
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High level of attention to detail
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Excellent time management skills, people & communication skills, We are seeking reliable, motivated staff who take pride in their work. If you are looking for an opportunity to learn and grow in a challenging and rewarding workplace, Oxworks is the perfect place for you!
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Job Details
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Employer: Oxworks Services
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Location: Crestmead, QLD
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Industry: Sales
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📌 Internal Sales Officer (Queensland)
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