Job Description
Link Airways and Corporate Air provide airline and air charter services to customers in eastern and southern Australia.
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We are currently seeking a suitably experienced Customer Service Officer and/or Ramp Agent to join our FBO team based at Canberra Airport.
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This is an exciting opportunity to become part of a close-knit team where no two days are the same. You will play an important role in creating a welcoming and professional experience for our passengers while supporting the safe and productive operation of our flights.
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About the Role
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Ensuring safe and efficient handling of aircraft in an array of activities such as: baggage handling, aircraft towing, aircraft cleaning, receipt and dispatch of charter and scheduled flights, along with other tasks associated with the operation.
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Representing the company image through uniform presentation, grooming excellence and customer service delivery.
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Providing warm and exceptional customer service at the check-in counter and departure gate.
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Assisting passengers throughout their journey, including those requiring special assistance.
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Preparing aircraft catering and ensuring onboard supplies are correctly loaded.
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Working closely with flight crew, ground staff and operational teams to ensure flights depart safely and on time.
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Ensuring aviation safety and security compliance relating to passengers and staff.
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About You
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The successful applicant will demonstrate:
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Previous airline or customer service experience (airline experience highly regarded).
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Excellent communication skills and a genuine passion for customer service.
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A polished and professional presentation, maintaining a high standard of grooming at all times.
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A strong commitment to safety and a positive safety culture.
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The ability to work effectively within a small team while also being confident working independently.
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A flexible attitude with the ability to adapt to changing operational priorities and disruptions.
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Strong organisational skills with attention to detail when managing operational and regulatory documentation.
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A positive, proactive attitude and willingness to assist wherever required.
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The position is casual and will require a dedicated individual who is looking for a career in a long-established and leading aviation Company.
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For more information about the Company

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Whilst we thank all applicants for their interest in this role, only short-listed candidates will be contacted.

📌 Customer Service Officer/ Ramp Agent (Canberra)
🏢 Link Airways
📍 Canberra