Job Description
East Coast Electrical and Solar – Maryborough QLD
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Full-Time Scheduler / Service Coordinator
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East Coast Electrical & Solar
n Full-Time | Monday to Friday
n $75,000 – $85,000 + Superannuation
n Maryborough / Fraser Coast
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East Coast Electrical & Solar is looking for an organised and experienced Full-Time Scheduler / Service Coordinator to join our growing team.
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We are a locally owned electrical and solar company with a growing team working across electrical, solar, battery, air conditioning, maintenance and related services.
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As our business continues to grow, we are looking for someone who can take ownership of the day-to-day scheduling of our field team, manage incoming service enquiries and make sure our jobs, technicians and customers are organised and kept up to date.
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About the Role
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This is a fast-paced role where you will be responsible for coordinating our electricians and apprentices across multiple jobs each day, while also helping manage incoming calls and day-to-day service work.
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Your responsibilities will include:
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Managing and maintaining the daily and forward work schedule
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Scheduling electricians and apprentices to jobs
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Answering and navigating incoming customer calls and enquiries
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Understanding what the customer requires and directing the enquiry to the appropriate person or department
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Triaging urgent electrical and service calls
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Booking and coordinating Do & Charge jobs and smaller electrical works
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Gathering the correct information from customers so jobs can be booked efficiently
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Coordinating job times with customers
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Making sure the right employees are allocated to the right jobs
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Managing changes, cancellations, urgent jobs and scheduling conflicts
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Keeping customers informed of appointment times and changes
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Working closely with our operations, sales, administration and stores teams
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Reviewing upcoming jobs to make sure they are ready to proceed
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Helping maximise productivity and reduce unnecessary travel and downtime
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Keeping job information and scheduling details accurate in our job management system
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Following up outstanding information that may prevent a job from being scheduled
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Assisting with the general coordination of our field operations
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About You
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We are looking for someone who is highly organised, confident communicating with both customers and tradespeople, and comfortable working in an environment where priorities can change throughout the day.
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Previous experience scheduling within the construction, electrical, plumbing, HVAC, solar or another trade-based business would be highly regarded.
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The right person will ideally have:
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Previous scheduling, service coordination or operations experience
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Experience handling incoming customer calls and service enquiries
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Robust organisational and time-management skills
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Excellent phone and communication skills
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Confidence dealing with customers and field staff




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Good computer skills and the ability to learn new systems
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The ability to manage multiple priorities at once
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Strong attention to detail
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The ability to think ahead and identify scheduling problems before they happen
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The ability to determine what needs immediate attention and what can be scheduled for later
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A practical, solutions-focused approach
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The confidence to make decisions and take ownership of the schedule
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Experience with job management or scheduling software would be an advantage
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What We Offer
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$75,000 – $85,000 per year + superannuation, depending on experience
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Full-time, Monday to Friday position
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All standard leave and employment entitlements
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Stable, long-term employment
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Support from an established administration and management team
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Opportunity to grow with the business
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A varied role where you will have a genuine impact on the day-to-day operation of the company
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About East Coast Electrical & Solar
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East Coast Electrical & Solar is a growing electrical and renewable energy company servicing the Fraser Coast, Wide Bay and Sunshine Coast regions.
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Our team works across residential and commercial electrical, solar, battery storage, off-grid systems, air conditioning, maintenance and other electrical projects.
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We have built our business around employing our own local team, providing quality workmanship and creating long-term relationships with our customers.
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We are continuing to grow and are looking for the right person to become an important part of our operations team.

📌 Full Time Scheduler (Queensland)
🏢 East Coast Electrical and Solar
📍 Queensland