This is a casual medical reception position providing support to a healthcare practice.
Key responsibilities
Provide a warm welcome and assist patients with their enquiries and appointments
Handle telephone enquiries with professionalism and courtesy
Process patient payments accurately via cash and EFTPOS
Ensure the secure and productive storage and retrieval of patient and practice records
Maintain confidentiality of patient personal and financial information at all times
Keep the reception area and clinic rooms clean and organized
About you
Previous medical reception experience is highly valued
Proficiency in computer skills, with PDF skills being a significant advantage
Outstanding customer service and teamwork skills
Ability to work effectively under pressure
Commitment to ethical conduct and behaviour
Excellent verbal and written communication skills
Empathy towards patients
Strong work ethic, a can-do attitude, and the ability to meet performance targets
Punctuality and reliability are essential
Medical admin: 1 year (Required)
Customer service: 1 year (Required)
Work Authorisation: Australia (Required)
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📌 Medical Receptionist (New South Wales)
🏢 MediPharm Medical Practice
📍 New South Wales