Reliability & Observability Analyst Ii (New South Wales)

Reliability & Observability Analyst Ii (New South Wales)

23 Sep
|
IREN
|
New South Wales

23 Sep

IREN

New South Wales

Job Description Job Type: Full time | Location: Sydney | | Work Location Type: #onsite IREN is a vertically integrated AI Cloud provider, delivering large-scale data centers and GPU clusters for AI training and inference.
IREN's platform is underpinned by its expansive portfolio of grid-connected land and power in renewable-rich regions across North America, Europe and APAC.
With 100% renewable energy, we build, own and operate our data centers and take pride in being at the forefront of sustainable solutions for the ever-evolving applications of high-performance compute.
We believe that human progress is invaluable, but it should be done in the right way – responsibly, sustainably and having a positive impact on the communities we operate in.
We are seeking an IOC Reliability perform day‐to‐day tuning of thresholds, routing, suppression, and enrichment within IOC tooling, and partner with engineering teams when instrumentation changes are required Own operational alert quality outcomes by ensuring sustained reductions in false positives, missed detections, poor routing, and alert fatigue through IOC‐approved standards, validation, and continuous review of alert performance Analyze GPU health and performance signals (errors, degradation, failure indicators) during incidents to support faster triage, improve escalation quality,



and reduce customer impact in GPU‐based environments Validate and oversee automated detection and correlation outputs, ensuring alerts, anomalies, and insights are accurate, actionable, and aligned with operational reality Implement and maintain IOC‐level automation (e.g., alert routing rules, enrichment fields, ticket templates, runbook scripts) to standardize response and reduce manual toil during incidents Ensure ITSM incident and ticket records meet IOC quality standards by validating timelines, categorizations, ownership, and resolution notes; support RCA workflows by providing complete operational inputs and tracking monitoring follow‐ups Provide peer coaching and onboarding support to Analyst I team members on triage patterns, alert interpretation, dashboard usage, and IOC runbooks; contribute to and maintain operational documentation Support IOC shift operations through detailed incident handoffs, queue hygiene, and coordination with on‐call engineering and facilities teams during escalations Job Benefits At IREN, we offer a highly competitive compensation package that includes base salary, annual performance incentives, and opportunities to build long-term wealth through equity programs.
These offerings are part of our broader total rewards package , thoughtfully designed to support your health, well-being, and long-term success.
Compensation

📌 Reliability & Observability Analyst Ii (New South Wales)
🏢 IREN
📍 New South Wales

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