Job description Ready for a career change?
Use your residential construction experience in a fast-growing technology business.
Bring your residential construction knowledge into an innovative technology workplace Work directly with builders to help them get more from their technology Join a collaborative, values-driven team with genuine opportunities to grow The Opportunity Are you ready to take your career in a new direction without leaving behind the industry you know?
ROUSSOS Recruitment is partnering with a quick-growing construction technology business that is transforming the way residential builders manage their businesses.
Built by people with construction industry experience, the platform is designed specifically for builders and is helping construction businesses across Australia, New Zealand and the US work smarter across estimating, scheduling, budgeting and documentation.
As the business continues to grow, we are seeking a Client Services Liaison to join the team and become a trusted point of contact for new and existing clients.
This is an ideal opportunity for someone with a strong understanding of residential construction who is looking to move away from the traditional construction environment and into a technology-focused role.
The Role As Client Services Liaison, you will work closely with builders and construction businesses to understand how they operate, help them get set up on the platform and support them in getting the most from the technology.
You will become the link between the client, the technology and the internal team, using your understanding of residential construction to make the transition to a new system as simple and valuable as possible.
Your responsibilities will include: Working with new clients to understand their business,



processes and requirements Configuring the platform to align with the way each construction business operates Coordinating client data preparation and migration with the wider support team Delivering practical, hands-on training and guidance to clients Supporting clients through implementation and helping them become confident using the platform Monitoring client progress and proactively identifying where additional support may be required Building strong relationships with builders and construction professionals Providing feedback and insights to the wider team to continually improve the client experience and platform Using your residential construction knowledge to help clients identify smarter and more efficient ways of working The Like Mind This role would suit someone who understands the day-to-day realities of residential construction and enjoys working with people, solving problems and learning new technology.
You may currently be working in a residential building business in an administration, customer service, estimating, scheduling, operations or coordination role and be ready for a change.
You will bring:



Experience working within a residential construction or building environment A genuine understanding of how residential builders operate and the challenges they face Strong communication and relationship-building skills A customer-focused approach and the confidence to work directly with clients An interest in technology and how software can improve business performance Confidence learning new systems and explaining them to others Strong attention to detail and the ability to work accurately with data A proactive, adaptable approach and the ability to thrive in a fast-moving environment The confidence to work with people who may have varying levels of technical capability You do not need to come from a technology background.
What matters is your understanding of residential construction, your ability to connect with people and your willingness to embrace new technology.
Why Make the Move?
This is an opportunity to take the knowledge you have built in residential construction and apply it in a completely different environment.
You will join a growing technology business where you can make a visible difference to the experience of builders and play a role in shaping how the business continues to support its customers.
You will benefit from: A close-knit, collaborative and agile team culture A modern technology-focused working environment Regular team activities with a robust focus on health and wellbeing Breakout spaces including a games room and dedicated wellness area Opportunities to develop your career as the business continues to grow Potential to move into leadership or other areas of the business over time Competitive salary package Modern tools and technology Apply Now If you have residential construction experience, enjoy working with people and are curious about what a career in construction technology could look like, we would love to hear from you.
Click APPLY or contact Bec on ************ for a confidential discussion.
All communication and applications will be treated with the strictest confidence.

📌 Client Services Liaison | Bring Your Construction Knowledge Into Tech (South Australia)
🏢 ROUSSOS Recruitment
📍 South Australia