As a long running and successful recruitment and labour hire consultancy, we are looking to expand our team with a dedicated and personable Account Manager. You will maintain client accounts and serve as our main point of contact. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service and represent our brand at the highest level.
Our consultants are chosen from a number of areas but all have some common core traits. As a service delivery expert, our Consultants need to have a strong customer centric, a high level of respect for people and work with energy and enthusiasm first and foremost. You will have a robust personal brand that will mirror our professionalism and process as well as our strategy.
This is not a caretaker role. We are seeking somebody with passion, ideas and the ability to think on their feet and act.
Hours: 8.30am to 5pm (38 hours a week Monday to Friday) After hours support will be needed for this role.
Objective of this role:
Effectively manage the recruitment and sourcing of candidates for the placement within our client base and liaise with the recruitment team.
Manage timeclocks and timesheets for your client base.
Serve as the primary contact for all client concerns and needs.




Manage the call and site visit cycle of all customer accounts (with own reliable vehicle preferred).
Communicate to clients in regards to the supply of staff and requirements of the business including the ongoing management of staff.
Prepare candidate presentations, collect client feedback, arrange interviews, conduct post-interview follow-ups, and manage and finalize offers.
Qualification & Experience:
Recruitment or Service delivery background.
Ability to work and support as a part of After hours team.
Excellent organizational skills and attention to detail.
Demonstrated success in meeting or surpassing quotas and earning favorable customer feedback.
Exceptional time management abilities and a strong aptitude for prioritizing tasks.
What we are looking for:
A strong work ethic with a commitment to supporting your team
Skilled at building meaningful relationships, balancing client satisfaction.
Exemplary computer skills, with a high attention to detail and a professional attitude.
Maintaining high ethical standards by consistently showing honesty and integrity in all interactions is crucial to our team culture
Proficiency in handling audits, spreadsheets, and various productivity software.
This is a full time permanent position and only those with full work rights will be considered.
#J-*****-Ljbffr

📌 Recruitment Account Manager (Sydney)
🏢 Cogent Resources
📍 Sydney