Number of Positions Available: 1
About us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
About the role
As a Tip Shop Supervisor, this is your opportunity to coordinate the daily operations of the Tip Shop, delivering a secure, efficient and welcoming customer experience.
You will support store performance through retail operations, cash handling and volunteer supervision, while contributing to The Salvation Army's mission.
Reporting to the Community Liaison and Connections Worker, this is a 6-month max term, part-time role, offering ***** hours a week, based on site in Griffith, NSW.
How you will make an impact
Oversee the day-to-day operations of the Tip Shop, ensuring a safe, clean and welcoming environment for customers and volunteers.
Deliver exceptional customer service by responding to enquiries, resolving issues and supporting a positive shopping experience.
Manage stock presentation, pricing and merchandising to maximise sales and maintain retail standards.
Support cash handling and point-of-sale processes, including daily reconciliations and accurate record keeping.
Supervise, train and coordinate volunteers, ensuring effective performance, engagement and compliance requirements.
Promote workplace safety by maintaining safe work practices and reporting hazards, incidents and risks in line with policy.
What you will bring
Demonstrated experience in retail and/or customer service.
Experience in mentoring / training staff or ability to demonstrate capability to undertake.
Proficient in POS systems,



as well as a willingness to learn and utilise other systems A Nationally Coordinated Criminal History Check is required Drivers Licence Willingness and capacity to work weekend trading hours.
A reasonable level of fitness in order to carry out the duties of this position
What we offer
Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
Flexible working arrangements.
Access to EAP and health & wellness initiatives incl Fitness Passport
Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
Ongoing training and development opportunities that enhance on the job skills and proficiency.
Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
Conditions
Compensation is in accordance with General Retail Award Level 4
Equal Opportunity Statement
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
Child Safety
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
Values
We value Integrity, Compassion, Respect, Diversity, and Collaboration
Mission, Vision & Values
The Salvation Army is a Christian movement dedicated to sharing the love of Jesus.
We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others.
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📌 Store Supervisor (New South Wales)
🏢 The Salvation Army
📍 New South Wales