Shane's Trees
is a second-generation Arboriculture business based in the Sutherland Shire, proudly servicing commercial and residential clients across Sydney, the Illawarra, Newcastle and Brisbane. With a strong reputation for quality workmanship and customer service, we receive a high volume of enquiries and successfully convert them into a steady pipeline of work.
We are seeking a highly organised and motivated
Scheduler Assistant
to support the coordination of daily operations between our clients and field crews. This is a dynamic, fast-paced role that requires exceptional communication skills, strong attention to detail and the ability to manage multiple priorities while delivering outstanding customer service.
The successful candidate will play a key role in ensuring jobs are scheduled efficiently, clients are kept informed, and our crews have the information and resources they need to deliver a seamless service experience.
Key Responsibilities
Schedule accepted quotes and coordinate daily crew movements
Adjust schedules to accommodate changing priorities, weather conditions and equipment
Monitor staff availability, leave requests and roster changes
Ensure crews are assigned to work appropriate to their qualifications, licences and competencies
Communicate clear daily work instructions, priorities, and updates to crews and Team Leaders




Maintain regular communication with clients and provide updates on scheduling, job progress and completion
Deliver a consistently high standard of customer service and ensure a positive client experience
Prepare and issue client invoices upon completion of works
Maintain accurate records and reporting through company databases and online platforms
About You
Strong organisational and time management skills
Excellent communication and customer service abilities
Capable of multitasking and working effectively under pressure
High attention to detail and problem-solving capability
Solid experience in scheduling, operations coordination, administration or a similar role
Technically capable working across a range of software, digital systems and in-house business platforms
What We Offer
Part-time opportunity
***** hours per week
Flexible working days and negotiable hours
Competitive salary based on experience
Supportive and family-oriented team culture
Reliable employment with a growing, second-generation business
Ongoing training and professional development opportunities
If you thrive in a busy environment and enjoy keeping people, schedules, and operations running smoothly, we'd love to hear from you.
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📌 Scheduler Assistant (New South Wales)
🏢 Shane's Trees
📍 New South Wales