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What you'll be doing
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Greeting patients and managing the front-of-house experience
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Scheduling and coordinating patient appointments
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Handling patient enquiries and booking requests via phone, email and in-person
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Maintaining accurate patient records and data entry
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Assisting with billing, payment processing and insurance claims
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Supporting the dental team with various administrative tasks
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Fostering positive relationships with patients and promoting the practice
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What we're looking for
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Prior experience as a dental receptionist or assistant or in a similar customer-facing healthcare role
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Excellent communication and interpersonal skills with the ability to provide a warm, friendly and professional service
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Strong organisational abilities and attention to detail
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Proficiency in using practice management software and standard office applications
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A positive, proactive and solution-oriented attitude
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A passion for providing high-quality patient care
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What we offer
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At The Smile Collective, we are committed to supporting our team and fostering a positive, collaborative work environment. You'll enjoy:
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Competitive salary and benefits
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Ongoing training and development opportunities
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A supportive and close-knit team culture
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The chance to be part of a thriving, growing dental practice
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About us
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The Smile Collective is a dynamic group of dental practices dedicated to delivering exceptional oral healthcare. With a focus on innovation, technology and patient-centred care, we are committed to helping our communities achieve and maintain healthy, confident smiles.
Join us and be part of our exciting journey!
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📌 Dental Receptionist / Dental Assistant - The Smile Collective Mornington (Melbourne)
🏢 The Smile Collective
📍 Melbourne
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