Make the move. Make a difference.

Drive performance that supports care. Experience everything Cairns has to offer while working as Administration Officer with Clinical and Non-Clinical Support Services. You will work collaboratively within the surgical outpatient department to provide effective and efficient administrative support that ensures best patient outcomes. This includes waitlist management and appointment scheduling based on clinical urgency.

Job details Position status Permanent
Position type Full-time
Occupational group Administration
Classification AO3
Workplace Location Cairns region,Far North Qld
Job ad reference QLD/CAH693162
Closing date 08-Oct-2026
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration Permanent Full Time
Contact person Haley McVean
Contact details 07 4226 6552
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About us:

We're committed to improving the health and wellbeing of people in Far North Queensland by providing high quality acute health care services.

Our values were developed by our staff, patients and community. They guide our work and actions every day. Our staff are part of the community we serve. We believe that we can improve health outcomes by involving our community in the planning and evaluation of their local health services.

About your opportunity:

In this position you will….

- Maintaining wait lists and audit processes, and where appropriate reschedule or cancel appointments, and link them in appointment scheduling.
- Provide a quality client service including liaising with staff, public and private patients, carers and external agencies as required in a confidential manner.
- Consult with appropriate Health fund for clarification of health coverage and arrange the completion and signing of necessary Health Fund and Medicare claim forms.




- On a daily basis maintaining electronic patient records in Hospital Based Corporate Information System (HBCIS), including the creation of current and the update of existing registrations, as well as the collection of private patient details.

For more information about this role, please refer to the attached Role Description.

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Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.

What we offer:

Cairns and Hinterland Hospital and Health service offer a number of . Besides attractive remuneration, generous superannuation, salary packaging and career development opportunities, we value a healthy work/life balance that allows you take advantage of the sunshine, hiking tracks, swimming spots, reef and rainforest.

Learn , in an inclusive and supportive work environment.

Discover our dynamic and culturally diverse region through .

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Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .

Applicants are to apply online. If the information requested in the ‘how to apply’ section is not provided, you may not meet the requirements for further consideration of your application.

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📌 Administration Officer (Paediatrics) - Cairns Hospital
🏢 Queensland Government
📍 Cairns