Climb Leader (Surfers Paradise)

Climb Leader (Surfers Paradise)

24 Sep
|
SkyPoint
|
Surfers Paradise

24 Sep

SkyPoint

Surfers Paradise

- Could this be one of the best jobs on the Gold Coast?
- Work 270 metres above the Gold Coast and get paid to create unforgettable experiences.

SkyPoint Climb is Australia’s highest external building climb, taking guests on an incredible 90-minute adventure outside the iconic Q1 building. With 298 steps, breathtaking 360-degree views and one seriously impressive office backdrop, this isn’t your average day job.

We’re looking for a confident, energetic and safety-focused Climb Leader to join our team, working approximately 20–38 hours per week.

Harnessed to our purpose-built safety rail system, you’ll lead guests to the summit, share stories about the Gold Coast, capture incredible photos and help turn a bucket-list experience into a memory they’ll be talking about long after they’re back on the ground.

If you love people, adventure, being outdoors and the idea of calling the top of Q1 your workplace, we want to hear from you.

Why you'll love working with us:

- An office like no other - work with some of the best views on the Gold Coast.
- Grow your career - access exceptional leadership training and development opportunities. We’re passionate about developing and retaining great people.
- Enjoy the perks - free entry and discounts across Dreamworld, WhiteWater World and SkyPoint.
- Earn extra - opt in to our quarterly bonus incentive program.
- Save on everyday purchases - access an online benefits platform offering hundreds of dollars in potential savings across some of Australia’s
biggest retailers.
- We’ve got the uniform and parking covered - enjoy laundered uniforms and free onsite parking.
- Have fun at work - join a supportive team in one of the Gold Coast’s most unique attractions.

Your new day-to-day:

No two climbs are exactly the same. You’ll combine adventure, storytelling, guest service and safety to deliver an exceptional experience from start to finish.

You will:

- Welcome guests,



complete registrations and process tickets and payments.
- Deliver engaging and confident pre-climb safety briefings.
- Prepare, assemble and check climbing and safety equipment before departure.
- Lead guests safely throughout their 90-minute SkyPoint Climb experience.
- Monitor climbers and ensure all safety procedures and requirements are followed.
- Bring the Gold Coast to life by sharing stories about its landmarks, attractions, history and surrounds.
- Capture memorable photographs of guests throughout their climb and assist with photo sales following the experience.
- Create genuine connections with guests and help make every climb memorable.
- Support Guest Services across SkyPoint Climb and the Observation Deck as required.
- Maintain strong knowledge of our experiences, products, promotions and upcoming events.
- Identify opportunities to enhance the guest experience through relevant upgrades, add-ons and products.
- Complete point-of-sale, cash and EFTPOS transactions accurately.
- Help maintain the presentation, cleanliness and high standards of our venue.

What will make you a great Climb Leader?

You don’t need to be an adrenaline junkie - but being comfortable 270 metres in the air definitely helps!

We’re looking for someone who:

- Has an outgoing, friendly personality and genuinely enjoys creating exceptional guest experiences.
- Is confident speaking in front of small groups and knows how to keep people engaged.
- Can connect with guests from a wide range of cultures, backgrounds and interests.
- Thinks quickly, solves problems and stays calm when plans change.




- Is comfortable working at heights and outdoors in varying weather conditions.
- Has a solid safety mindset and exceptional attention to detail.
- Is physically fit and comfortable undertaking physically demanding work, including climbing stairs regularly.
- Has a good knowledge of the Gold Coast, including local landmarks, attractions and history.
- Has previous experience as a Climb Leader, adventure guide, tour guide or in a similar guest-facing role - advantageous, but not essential.
- Holds current First Aid and CPR and Work Safely at Heights qualifications or is willing to obtain them prior to commencement.
- Can successfully complete all required SkyPoint Climb Leader competency training.
- Has flexible availability across a seven-day roster, including weekends and public holidays.

Bring your whole self to work

At Dreamworld, WhiteWater World and SkyPoint, we’re committed to creating an inclusive and accessible environment where everyone, guests and Team Members alike, feel valued and respected. We celebrate the cultural and personal differences of our team, representative of the diverse community in which we operate. By drawing on the unique talents and contributions of each individual, we create unforgettable memories for our guests. Our selection process may include a one-way video interview, face-to-face or group interview, health assessment, reference checks, criminal history check, and verification of your working rights.

We are committed to an inclusive and accessible recruitment experience, therefore you will be provided opportunity to advise of any accessibility needs or required accommodations, as you progress through the recruitment process.

Ready to take your career to new heights?

If you’re confident, energetic, safety-focused and ready for a job that’s anything but ordinary, apply online now and join the SkyPoint Climb team.

📌 Climb Leader (Surfers Paradise)
🏢 SkyPoint
📍 Surfers Paradise

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