Build a career, not just a job. Join a market leader and grow with us.

Kirby HVAC&R;, part of the global Beijer Ref Group, is a leader in the Australian refrigeration and HVAC industry. As a trusted HVACR wholesaler, we support customers by providing air-conditioning, commercial and industrial refrigeration solutions.

Due to continued growth, we have an exciting opportunity for a Customer Service Representative to join our close-knit team at Castle Hill.
What's in for you?

- Competitive salary + super

- Incentive programs that reward team success

- Structured training and ongoing development

- Salary packaging, novated leasing and Maxxia Rewards

- Generous paid parental leave

- Supportive team culture with genuine career opportunities

- Backing of the global Beijer Ref Group

About the role

This is a secure, full-time Monday to Friday position, ideal for someone who enjoys customer service and being part of a hands-on team.

Working across both the trade counter and warehouse, you'll assist customers, process orders, manage stock and develop your knowledge of the HVAC&R; industry.

No industry experience? No problem. If you have a positive attitude and willingness to learn, we'll provide the training and support you need.

Reporting to the Branch Manager,



you will:

- Provide exceptional customer service and sales support

- Build robust relationships with customers

- Process, pick, pack and dispatch orders

- Assist with stock control and inventory management

- Load and unload deliveries

- Operate a forklift (training provided if required)

- Maintain a safe and organised workplace

About you

You'll be someone who enjoys helping customers and getting involved wherever needed.

Ideally, you'll have:

- Customer service, retail, warehouse or trade experience

- Strong communication and relationship-building skills

- A hands-on approach and strong work ethic

- Good attention to detail

- Forklift licence or willingness to obtain one (company funded)

- Commitment to safety and teamwork

Build your career with us

Many of our managers and sales leaders started in branch-based roles. If you're looking for a stable career with genuine development opportunities, we'd love to hear from you.

Please note that the successful applicant will be required to complete a pre-employment medical assessment (including drug and alcohol screening) and a National Police Check.

📌 Customer Service Representative (Castle Hill)
🏢 Kirby HVAC&R
📍 Castle Hill