Full-Time | Monday to Friday | No Weekends | Townsville
Casey Dentists is seeking an experienced, confident and motivated Dental Receptionist & Treatment Coordinator to join our busy team.
This is a varied back and front office role for someone who enjoys providing exceptional patient care, building relationships and working in a fast-paced, skilled environment.
We are a locally owned, modern dental practice offering a comprehensive range of general and advanced dentistry, including implants, wisdom teeth, All-On-Four, orthodontics, same-day crowns and surgical procedures in our onsite day-surgery facility.
THE ROLE
You will be an important part of the patient journey, responsible for:
- Welcoming and assisting patients
- Appointment scheduling and patient follow-up
- Responding to phone, email and social media enquiries
- Discussing treatment plan financing options with patients
- Converting enquiries into appointments
- Processing payments and general administration
- Ad Hoc days on front office reception
- Working closing with our dentists responding to patient enquiries
- Supporting the clinical team and Practice Manager
ABOUT YOU
We are looking for someone who is:
- Experienced in reception, administration, sales or customer service (highly regarded)
- Confident and professional
- An excellent communicator with a warm telephone manner
- Highly organised with exceptional attention to detail
- Able to multitask and remain calm under pressure
- Proactive, reliable and able to use initiative
- Confident with computers and fast, accurate touch typing
- Professionally presented and committed to providing outstanding patient care
- Dental or medical reception experience is highly regarded, but not essential for the right person.
WHAT WE OFFER
- Monday to Friday
- 8.00am start
- 1:15pm finish on Friday
- Modern, state-of-the-art facility
- Supportive professional team
- Variety and opportunity to develop
- Remuneration based on experience