Key Responsibilities

- Ensure a positive customer experience by greeting and engaging customers
- Complete rental and return transactions efficiently and accurately
- Ensure overall customer satisfaction by resolving issues
- Sell Hertz rental options to our valued customers
- Be involved in reservations of rental vehicles and associated requirements
- Ferry vehicles as needed
- Participating in 'start & close of day' activities
- General customer reception & enquiries by telephone and front desk
- Accepting bookings and completing Rental Agreements for Hertz Rental
- Receipting payment by retail and account customers

About you

- Excellent communication skills, a positive attitude, and ability to engage in verbal interaction with customers
- Previous experience in customer service or sales; experience in rental industry preferred
- A full and current AU driver's licence with the ability to drive automatic vehicles
- Excellent interpersonal & communication skills

#J-18808-Ljbffr

📌 Hertz Customer Service Representative (City Park)
🏢 Lanhams Motor Group
📍 City Park