Northern Hearts Queensland are currently looking for an experienced receptionist to join our friendly and qualified team. This role will see you managing a very busy front desk reception and welcoming patients to the practice in a friendly professional manner.

Key responsibilities

- Reception, welcoming and processing patients
- Scheduling and managing patient appointments
- Managing telephone enquiries
- Preparation and distribution of medical correspondence to referring medical providers
- Preparation of patient files and assistance with preparation of consultants' clinics
- Handling of cash, credit cards, Eftpos including settlement at the end of each day
- Management of all patient data and correspondence
- Managing of private billings, Medicare & DVA claims
- Processing incoming and outgoing mail and emails

About you

- Experience working in a medical background
- Prior knowledge with Genie would be an advantage
- A professional, patient and courteous manner




- Excellent articulation and telephone manner
- High level of personal presentation and professionalism
- Strong multitasking capabilities
- Strong customer service skills with an ability to work in a fast-paced environment
- Show initiative and work productively within a team environment
- The ability to liaise with patients and their families, other health professionals and fellow staff in a calm and professional manner
- Flexibility in time and task performance
- A friendly and enthusiastic attitude
- Positive attitude towards work and maintain a good work ethic
- The ideal applicant needs to have good interpersonal skills, pay strong attention to detail and have the ability to work well in both a team environment and independently.

Applicants who have been shortlisted will be contacted to arrange an interview.

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📌 Medical Receptionist (Cairns Regional)
🏢 Northern Hearts Queensland
📍 Cairns Regional