Are you an energetic and compassionateMedical Receptionist ready to make a real difference in the lives of patients?

Join a high-performing team known for its warmth, expertise, and exceptional care - and enjoy a workplace that truly recognises and rewards your contribution.

Central Queensland Radiology (CQR) is part of theIntegral Diagnostics (IDX Group) - one of Australia and New Zealand's leading providers of quality diagnostic imaging.

With eight fully accredited practices acrossGladstone, Rockhampton, Yeppoon, and Emerald , we deliver world-class services with a strong regional heart. We also collaborate closely with ourSunshine Coast Radiology colleagues, providing services across both private clinics and hospitals.

About the Role

We're looking for a friendly and motivatedCasual Medical Receptionist to join our welcoming front desk teams atGladstone Hospital and our private clinic at Dawson Road.

As the first point of contact, you'll play a vital role in supporting patients accessing a full range of imaging services - fromX-ray, Ultrasound , CT to MRI and Interventional Procedures

Enjoy the flexibility of a casual position with varied Monday to Friday shifts between 6:30am and 6:00pm , with no weekends , making it easier to maintain a great work-life balance.

A Day in the Life

- Greeting patients and creating a welcoming first impression
- Managing bookings, billing, and payments (Medicare, health funds, EFTPOS)
- Working closely with Medical/Surgical wards and our technical team
- Inpatient procedure and CT Injection bookings
- Coordinating with referrers and doctors for appointments and results
- Attending staff meetings and ongoing training sessions
- Maintaining compliance with workplace health & safety and company policies

About You

You'll thrive in this role if you have:

- Previous experience in healthcare reception (Medical Imaging,



Dental, Allied Health or similar) - highly regarded
- A professional, approachable, and confident communication style - in person and over the phone
- Knowledge of medical terminology or practice management systems (an advantage)
- A collaborative, proactive attitude and high integrity
- A well-presented and patient-focused approach
- Excellence in customer service delivery in order to exceed patient and referrer expectations.
- Effective communication and interpersonal skills to show patients care, compassion, and empathy
- Excellent attention to detail to ensure patient confidentiality
- Excellent interpersonal skills to assist in building partnerships and fostering cooperative relationships across the business.
- Detailed analytical and problem-solving skills
- Strong attention to detail and focus on completing high quality work

Why Join Us?

- A strong culture that fosters teamwork, community, and inclusivity.
- State of the art training program dedicated to preparing you with the necessary skills and knowledge to excel in your career
- Full Uniform provided
- Staff recognition programs and awards
- Fitness Passport with over 1000+ locations nationwide
- Employee benefits such as paid paternal leave, assistance programs, discounted healthcare for you and your immediate family.
- Fantastic development opportunity to further your career with Imaging Queensland

Start your new chapter at CQR — where care begins with you.

We welcome applications from Aboriginal and Torres Strait Islander peoples with relevant skills and experience.

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world, by delivering the best health outcomes one patient at a time.

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📌 Medical Receptionist (Gladstone)
🏢 SCR South Coast Radiology
📍 Gladstone