Healthwise is a total health clinic promoting health and wellbeing via Osteopathy services at two locations in Sydney. The Front Desk Receptionist is the heartbeat of Healthwise, the first and last person a patient sees. The role is vitally significant in ensuring staff are friendly and professional. The Front Desk Staff look after patients' needs and are responsible for maintaining the practice's image through careful application of the practice's procedures, working with other team members and the office manager to keep the practice running at its best. Attention to detail is imperative. The Front Desk Staff are also partly responsible for the physical maintenance of the practice including practice housekeeping, opening and closing the practice, regulating air conditioning and ventilation, watering plants and keeping rooms stocked of supplies.

Key responsibilities

- Greeting and liaising with patients and all other callers in a professional and friendly manner
- Monitoring and controlling the computer appointment book
- Processing payments and generating computer based receipts, accounts, patient records




- Balancing end of day takings, maintaining cash float
- Generating letters and other documents on behalf of practitioners
- Typing of general correspondence, word processing and other computer skills
- Organising X-ray referrals
- General tidying of the office and reception desk

About you

- Previous experience working in a reception role, ideally within a health practice
- Excellent communication skills and phone manner
- Experience with Medicare, HiCaps, Workcover and DVA desirable
- Ability to work as part of a team but also independently and autonomously
- Accuracy, attention to detail, organisation, time management and problem-solving skills
- Ability to work under pressure with a mature work ethic and strong organisational skills
- Available to work at both locations (North Sydney or Eastwood)

About us

Healthwise is a total health clinic promoting health and wellbeing via Osteopathy services at two locations in Sydney.

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📌 Front Desk Receptionist (North Sydney Council)
🏢 Healthwise
📍 North Sydney Council