This is a permanent part time position working 2 days per week (Monday and Tuesday, 7:30 am – 4:00 pm) at a busy specialist urology practice located at Sunnybank Specialist Centre. The successful applicant must also have some flexibility to provide additional coverage during periods of annual leave or staff absence.

Key responsibilities

Meeting and greeting patients in a friendly and professional manner

Answering telephone calls and managing patient enquiries

Booking and managing patient appointments

Processing patient payments and transmitting Medicare claims

Scanning and uploading correspondence and clinical documents

Managing incoming emails and correspondence

Maintaining accurate and confidential patient records

Maintaining a clean, organised and professional reception and consulting suite environment

Providing administrative support to the Urologist and practice team as required

About you

Previous medical reception or medical secretarial experience

Exceptional attention to detail and accuracy





Excellent organisational and time-management skills

Confident working independently and managing competing priorities

Excellent written and verbal communication skills

Professional, reliable and comfortable communicating with patients, specialists, hospitals and other healthcare providers

Strong and confident computer skills

Proficient with Microsoft Outlook, Microsoft Office/Microsoft 365 and Adobe Acrobat

Understanding of the importance of patient confidentiality and privacy within a specialist medical practice

Flexible and willing to provide additional leave coverage when required

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📌 Medical Receptionist (Brisbane City)
🏢 Dr Ali Urology
📍 Brisbane City