Key responsibilities

Welcome members and guests with genuine energy, warmth and enthusiasm

Create a positive and memorable experience for every customer

Manage bookings, check-ins and general customer enquiries

Answer phone calls, messages and social media

Support the day-to-day operation of the front desk

Help coordinate social play, programs and events

Build strong relationships with members and help create a genuine Play Nation community

Keep the facility running smoothly and looking clean and welcoming

Assist with retail and pro shop sales

Assist with café operations, including preparing coffee, smoothies and other drinks

About you

Outgoing, friendly and confident speaking with customers

Naturally warm and welcoming with a positive personality

Energetic and enthusiastic,



someone who genuinely enjoys interacting with people

A robust communicator with excellent interpersonal skills

Comfortable multitasking and staying calm under pressure

Reliable, proactive and willing to jump in wherever needed

Comfortable using booking systems and basic computer programs

Able to work independently while also being a strong team player

Current First Aid & CPR certification, or willingness to obtain

Valid Working with Children Check

About us

At Play Nation, we're more than just courts. We're a place where people come to play, connect, meet new people and have a great time.

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📌 Customer Service/Crew Member (Sydney)
🏢 seek.com.au
📍 Sydney