Casual Retail Sales Assistant - Organic Skincare

Join a Brand with Purpose
iKOU is an Australian wellness and skincare brand, born in the beautiful Blue Mountains, focusing on botanical skincare, aromatherapy, home fragrance, body care and spa inspired self care rituals that nurture skin, mind and body – and now, we’re looking for a passionate individual to join our retail store team in our flagship store in Leura . This casual opportunity has become available due to internal team progression , reflecting our strong culture of growth and development.

About the Role
We're looking for an inspiring and positive Retail Sales Assistant who is passionate about wellness, skincare and creating exceptional customer experiences. This is a rare chance to bring your love of retail together with your interest in clean beauty and self-care.

Your Day Will Include:

Offering exceptional customer service with a five-star, personalised approach

Creating meaningful connections with guests and helping them find the perfect products





Embodying the iKOU values and sharing our story with authenticity

Contributing to a calm, inspiring and welcoming store environment

Our Ideal Candidate:

Has previous retail and/or customer service experience

Is passionate about wellness, skincare, and creating positive daily rituals

Is proactive, professional and thrives in a team setting

Understands high-end customer experience and goes above and beyond to deliver it

Communicates clearly and confidently

Experience in beauty or the wellness industry is highly regarded

Why Work With Us?
At iKOU, we’re more than a skincare company - we’re a lifestyle brand with heart.

We offer:

A supportive, passionate team culture

Training and growth opportunities within the business

The chance to be part of a company that genuinely cares about people and the planet

An inspiring retail setting surrounded by nature, calm and community

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📌 Casual Retail Sales Assistant - Organic Skincare (Blue Mountain)
🏢 IKOU
📍 Blue Mountain