Due to continued growth, MTA Travel are seeking a Junior Operations Support Administrator. This role will include assisting our MTA Travel Advisors with operational and administration support at our Gold Coast office.

The main responsibilities for this role include:

- Managing incoming phone calls and directing to the appropriate area
- Monitor and distribute incoming emails
- Administrative duties including data entry using the company and Microsoft Office systems
- Reconciliation of supplier payments/statements
- Office duties including mail distribution, supply ordering/purchasing and general office organisation
- Resolve advisor queries regarding system and process issues
- Assist with advisor payment enquiries
- Greeting visitors into the office and assisting as required
- Liaising with our MTA Travel Advisors on a daily basis, both written and verbally
- Ensuring high customer service standards

Applicants must have:

- Exceptional organisational skills and attention to detail
- Strong customer service skills and an excellent phone manner
- Ability to work under pressure in a quick paced environment

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📌 Junior Operations Support Administrator (City of Gold Coast)
🏢 MTA Travel
📍 City of Gold Coast