Concentrix is seeking Customer Service Officers for Robina, QLD. The role handles inbound calls for everyday enquiries in a government services context, with full training and support provided. You'll follow clear steps, protect customer privacy, and guide users through self-service options from a supportive, inclusive team.
Roles include full-time or part-time shifts on rotating rosters. This position emphasizes empathy, clear communication, and helping Australians with key inquiries in a
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📌 Empathy-Driven Government Services Advisor (City of Gold Coast)
🏢 Concentrix
📍 City of Gold Coast
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