Newcastle Family Practice is seeking a friendly, reliable, and experienced Casual Medical Receptionist to join our supportive healthcare team.

This is a key front-of-house position, ideal for someone who enjoys working with patients, thrives in a busy medical environment, and takes pride in providing professional, friendly, and compassionate service.

The position is offered on a casual basis with a guaranteed minimum of 8 hours per week , with regular weekday shifts and the prospect to work additional hours for holiday and sick leave relief .

We are looking for someone who is flexible and available to work across weekday business hours as required.

Weekdays only — no evenings or weekends.

Key Responsibilities

- Greet and welcome patients in a professional, warm, and courteous manner

- Schedule appointments and manage patient bookings efficiently, processing registration forms, and managing patient records

- Assisting with the organisation and maintenance of the medical practice's administrative systems

- Process patient registrations and maintain accurate medical records

- Handle incoming phone calls, enquiries, and patient requests

- Liaise closely with clinicians to support seamless patient care

- Maintain strict patient confidentiality and attention to detail

- Provide general administrative support as required

About You

To be successful in this role, you will have:

- Previous experience as a Medical Receptionist (essential)

- Experience using Best Practice medical software (highly regarded)





- Strong customer service skills with a friendly and professional approach

- Excellent communication and interpersonal skills

- Strong organisational and multitasking abilities

- Confidence using computer systems and medical software

- A genuine interest in healthcare and patient wellbeing

- Availability to work a minimum of 8 hours per week

- Flexibility to work additional hours for holiday and sick leave relief

- Reliability and a strong work ethic

- Australian working rights

What We Offer

At Newcastle Family Practice, we value our people and are committed to creating a positive and supportive workplace. You’ll benefit from:

- Guaranteed minimum of 8 hours per week

- Additional hours available for holiday and sick leave relief

- Weekday-only working arrangements

- No evenings or weekends

- A welcoming and collaborative team environment

- Ongoing training and development opportunities

- Valuable experience within a well-established medical practice

- A welcoming workplace where patient care and teamwork are highly valued

About Us

Newcastle Family Practice is a trusted, well-established medical centre providing comprehensive and compassionate care to our local community.

Our experienced clinical and administrative team is dedicated to delivering high-quality healthcare in a warm, respectful, and patient-focused environment. Our practice is known for its warm and welcoming atmosphere, and we take pride in our reputation for excellence.

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📌 Casual Medical Receptionist (Newcastle City Council)
🏢 Newcastle Family Practice
📍 Newcastle City Council