Mullumbimby Pools is seeking a Pool Shop Assistant to join our friendly team in Mullumbimby and Bangalow, NSW. This is a full time position that offers flexibility and the opportunity to work in a dynamic retail environment. As a Pool Shop Assistant, you will be the face of our business, providing excellent customer service and supporting the day-to-day operations of our pool supply store. This role is essential to ensuring our customers receive expert advice and quality products to maintain their pools in pristine condition.

What you'll be doing

Greeting customers warmly and providing friendly, knowledgeable assistance with pool products and services

Processing sales transactions accurately using our point-of-sale systems

Maintaining a clean, organised and well-stocked retail environment

Identifying customer needs and recommending appropriate pool maintenance products and solutions

Answering customer enquiries regarding pool chemicals, equipment and maintenance advice

Assisting with receiving and unpacking deliveries of stock

Managing inventory levels and flagging items that require reordering

Supporting promotional activities and ensuring product displays are attractive and current

Following company policies and procedures to ensure a safe and compliant working setting

What we're looking for

Previous retail or customer service experience is highly desirable

Strong communication and interpersonal skills with the ability to engage customers confidently

A friendly, helpful attitude and genuine passion for providing excellent customer service





Reliability and a strong work ethic with the ability to work independently

Basic numeracy skills and proficiency with point-of-sale systems or willingness to learn quickly

Physical fitness, as the role involves lifting and moving pool products and materials

Flexibility to work varied part-time hours, which may include weekends

A keen interest in pools and pool maintenance is beneficial but not essential

What we offer

At Mullumbimby Pools, we value our team members and are committed to creating a supportive working environment. We offer a full-time position with flexible scheduling to suit your lifestyle. You will receive on-the-job training to develop your knowledge of pool products and services, giving you the opportunity to build expertise in the industry. We foster a collaborative team culture where your contributions are recognised and appreciated, and we are committed to supporting the professional development and wellbeing of all our staff.

About us

Mullumbimby Pools is a trusted provider of pool supplies and services in the Mullumbimby and Bangalow community. We are dedicated to helping pool owners maintain clean, safe and enjoyable swimming environments. With a reputation built on quality products, expert advice and outstanding customer service, we have become the go-to destination for all pool maintenance needs. Our team is passionate about pools and committed to delivering exceptional service to every customer who walks through our doors.

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📌 Pool Shop Assistant (Mullumbimby)
🏢 Mullumbimby Pools
📍 Mullumbimby