We are seeking experienced and dedicated GP Medical Receptionists to join our team at Brookside Family Clinic in Mitchelton, Queensland. This role will involve providing exceptional customer service to our patients and supporting the smooth running of our Medical Practice.

Part time, school hours or casual, let's have the conversation. We are open to working with your schedule as much as possible.

What you'll be doing

Scheduling appointments and providing information about our services

Handling patient enquiries in a professional and empathetic manner

Ensuring patient confidentiality is maintained at all times

Manage incoming calls and correspondence

Completing reception team daily tasks

Providing professional support to the clinic Doctors

Completing ad hoc tasks as delegated by the Practice Manager

Maintaining accurate patient records and updating medical databases

Assisting with administrative tasks such as filing, data entry, and managing supplies

Providing a high level of customer service and ensuring a positive patient experience

What we're looking for





Previous experience as a GP medical receptionist or in a customer-facing role in the healthcare industry

Minimum of 1 years experience as a GP medical receptionist

Strong communication and interpersonal skills, with the ability to interact with patients, doctors, and other healthcare professionals

Excellent organisational and time management abilities to multitask and prioritise effectively

Proficient in using Best Practice , Hotdoc & Tyro

A caring and compassionate attitude, with a genuine interest in the wellbeing of our patients

A keen eye for detail and the ability to maintain accurate records

Australian Work Rights are required for this position

What we offer

At Brookside Family Clinic, we are committed to providing a supportive and collaborative work environment. We offer competitive remuneration and ongoing training.

Join our team and be a part of a growing and energetic medical practice that values its employees and delivers exceptional patient care.

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📌 Medical Receptionist (Brisbane City)
🏢 Brookside Family Clinic
📍 Brisbane City