$40 ABN Hourly Rate + Bonuses paid weekly and monthly

You’ll be responsible for managing new and existing customer enquiries, building relationships and converting opportunities into bookings. This role is within a premium, established business in the aesthetics industry, operating from a beautiful modern location on the Gold Coast.

Key responsibilities

- Responding to new customer enquiries
- Calling and following up prospective customers
- Converting enquiries into consultations and bookings
- Reconnecting with existing and past customers
- Following up customers who have expressed interest but haven't booked
- Providing exceptional customer service over the phone and via messages
- Maintaining accurate notes and follow-up activities
- Working towards achievable sales and booking targets

About you

- Confident, warm and engaging on the phone
- Experienced in phone sales and customer service
- Experienced in a premium customer service workplace




- Professional and well presented
- Naturally persuasive without being pushy
- Highly organised and excellent with follow-ups
- Motivated by targets, bonuses and achieving results
- Positive, reliable and proactive
- Experience in aesthetics, beauty, wellness, medical, hospitality, luxury retail or other premium service industries would be highly regarded

- Approx. 24 hours per week, 5 days. More hours if required.
- Attractive bonuses and commissions
- Opportunity to increase your earnings through performance
- Beautiful, modern office environment
- Fantastic Southport location
- Friendly, welcoming and supportive team
- Established customer database and incoming enquiries
- An exciting role within a growing premium business

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📌 Client Enquiries & Sales Coordinator (City of Gold Coast)
🏢 Alma Clinic Australia
📍 City of Gold Coast