23 Sep
|
Salter Brothers Hospitality
|
Bowral
23 Sep
Salter Brothers Hospitality
Bowral
Ardour Milton Park Bowral is seeking an Events Operations Manager to deliver exceptional weddings, corporate events and bespoke celebrations, ensuring every guest experience is seamless, memorable and executed to the highest standard.
About Ardour Milton Park Bowral
Milton Park Country House Hotel & Spa in Bowral, NSW, has undergone a $10 million transformation and recently reopened in February 2026 as Ardour Milton Park Bowral , the very first flagship in our new Ardour Hotels & Estates collection.
Nestled on a secluded hilltop woodland just under two hours from Sydney, Ardour Milton Park Bowral i s a luxury escape like no other. Our 44-room heritage property boasts an adjoining wellness spa, two exceptional restaurants, and a stunning events pavilion - all set within 32 acres of manicured gardens and rolling lawns.
The role and key duties...
Lead the operational delivery of weddings, events and conferences, ensuring every event is executed flawlessly from setup through to pack down.
Serve as the operational lead for all wedding and event days, overseeing timelines, service delivery, supplier coordination and guest experience.
Act as the primary on-the-ground contact for wedding couples, event clients and key stakeholders, ensuring expectations are exceeded at every touchpoint.
Coordinate closely with the Executive Chef, Sales & Events team and Food & Beverage leaders to ensure seamless event planning and execution.
Manage all event logistics, including room setups, run sheets, staffing requirements, venue presentation and operational readiness.
Lead, coach and motivate the Events and Food & Beverage teams to deliver exceptional service and memorable guest experiences.
Proactively monitor event operations, anticipating guest needs and resolving issues efficiently and professionally.
Build strong relationships with wedding couples, corporate clients,
suppliers and industry partners to enhance guest satisfaction and generate repeat business.
Ensure all event spaces are maintained to the highest standards of presentation, cleanliness and luxury hospitality.
Ensure compliance with workplace health and safety, liquor licensing, food safety and company policies.
Support the Restaurant Manager in leading restaurant operations during non-event periods, maintaining exceptional service standards and smooth day-to-day operations.
Drive continuous improvement initiatives across wedding and event operations, identifying opportunities to enhance guest experiences, team performance and operational outcomes.
You'll thrive in this role if you have...
Previous leadership experience in weddings, events, hospitality or hotel operations, with demonstrated success delivering weddings, conferences and special events.
Strong understanding of Food & Beverage operations and service standards.
Proven ability to manage multiple priorities in a quick-paced environment.
Exceptional guest service skills and the ability to build strong client relationships.
Excellent communication, organisational and problem-solving skills.
A hands-on leadership style with the ability to motivate and develop teams.
Strong attention to detail and a passion for delivering memorable event experiences.
Knowledge of WHS, food safety and liquor licensing requirements.
Flexibility to work evenings, weekends and public holidays as required.
Salter Brothers Hospitality Benefits
- Huge range of discounts across our entire portfolio of luxury hotels and retreats including accommodation, F&B; and Spa discounts;
- Friends and family discounts;
- Access to Employee Assistance Program (EAP);
- Caring and progressive culture where all team members are celebrated & recognised regularly;
- Opportunities for career development and mobility across our 20+ Australian properties (and growing!).
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📌 Events Operations Manager (Bowral)
🏢 Salter Brothers Hospitality
📍 Bowral