You will have responsibility for the operational performance and continued development of multiple medical practices. Working closely with the owners and leadership team, you will have significant autonomy to identify opportunities, solve problems and implement initiatives that improve both patient care and commercial performance. A major part of your role will be helping attract and retain exceptional people. You will lead the recruitment of GPs, nurses, Practice Managers and administrative staff, develop strong onboarding and training programs, and help create workplaces where great people genuinely want to stay. You will also have a strong commercial focus - understanding what drives the performance of a medical practice and implementing practical measures that improve efficiency, utilisation, revenue and sustainable profitability without compromising the quality of patient care.

Key responsibilities

Doctor recruitment and retention, including developing proactive GP recruitment pipelines and building relationships with prospective doctors

Recruitment, onboarding and retention of Practice Managers, nurses and administrative teams

Developing and implementing excellent induction, training and ongoing staff development programs

Managing employment, contractor and service agreements

Leading, mentoring and developing Practice Managers across multiple locations

Establishing clear KPIs, accountability and performance expectations

Analysing practice performance and identifying opportunities to improve revenue, efficiency and profitability





Implementing initiatives that deliver measurable improvements in practice performance

Improving appointment utilisation, workforce planning, billing processes and operational efficiency

Developing systems and processes that can be replicated successfully across multiple practices

About you

Significant experience in medical practice operations, healthcare management or multi-site operations

Demonstrated success recruiting and retaining doctors and high-quality staff

Strong commercial and financial acumen

A proven ability to improve business performance and profitability

Experience managing and developing managers and multidisciplinary teams

Excellent understanding of employment and contractor arrangements

Strong systems, process improvement and implementation capability

Confidence using data and KPIs to drive operational decisions

Excellent communication, negotiation and relationship-building skills

A hands-on leadership style and willingness to get involved when needed

About us

We are a growing network of medical practices servicing rural and regional communities across Queensland. Our practices exist because people living in rural and regional communities deserve access to excellent healthcare. For us, regional healthcare isn't an afterthought. It's the reason we are here. We want a leader who shares that belief. Someone who understands that a well run, financially sustainable practice isn't just positive business, it allows us to attract more doctors, employ more people, introduce more services and care for more patients.

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📌 General Manager / Operations Manager (Brisbane City)
🏢 seek.com.au
📍 Brisbane City