Job Description
Apex Group Ltd (UK Branch) in Wollongong is seeking a Senior Customer Service Representative to provide accurate information to members and support the fund administration process. You will handle inquiries by phone and email, aim for first-contact resolution, build rapport, and work closely with Team Leaders to ensure service levels are met.
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The role requires knowledge of superannuation rules, RG146 certification, and ability to work collaboratively in a rapid-paced call centre setting.
📌 Senior Superannuation Support Specialist First Contact Wollongong
🏢 Apex Group Ltd (UK Branch)
📍 Wollongong
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