The Public Trustee of Queensland – Brendale QLD

You will also lead records sentencing and disposal activities, administer and enhance the electronic document and records management system (eDRMS), and provide expert advice, training and support to promote best-practice information management.

This is a permanent opportunity based in Brendale to combine your technical expertise and leadership capability to strengthen information governance across QPT.

- Lead information governance and compliance: Play a key role in ensuring QPT's information and records are managed in accordance with legislative requirements, industry standards and best practice.
- Drive digital and business improvement: Support the ongoing enhancement of information management systems, processes and practices that strengthen service delivery across the organisation.
- Influence and build employee capability: Provide expert advice, guidance and training to employees across QPT, helping to embed effective information management practices and a culture of compliance.
- Lead a collaborative and supportive team: Working closely with the Principal Information Management Officer, mentor and coach team members, foster a collaborative and supportive culture focused on delivering high-quality information management services across the QPT.

About you

You are an experienced information management professional who combines strong technical expertise with excellent stakeholder engagement and leadership skills. You thrive in a collaborative setting and enjoy helping others understand and adopt effective information management practices.

To excel in this role,



the following attributes will be your keys to success:

- Demonstrated knowledge of information and records management principles, legislation, standards and best practice.
- Experience managing records management activities, including record sentencing, disposal and information governance processes.
- Demonstrated experience in coordinating and managing correspondence.
- Proven ability to administer and support electronic document and records management systems (eDRMS), including troubleshooting issues and providing user support.
- Strong communication and facilitation skills, with the ability to deliver training, provide advice and influence stakeholders at all levels.
- Willingness to mentor and guide staff, coordinate operational activities and manage competing priorities while maintaining high standards of service delivery.
- Well-developed relationship management skills and a commitment to continuous improvement and organisational excellence.

Highly desirable requirements

- Qualifications in Information Management, Records Management, Information Governance or a related discipline will be highly regarded.

Only those persons eligible to work in Australia may be employed by QPT. Prospective employees will be required to provide proof of identity and documentary evidence of their right to work in Australia.

QPT is a value for money independent state trustee service dedicated to trust and estate administration and advancing and safeguarding the rights, interests and wishes of Queenslanders in need of financial management. We have been looking after Queenslanders and their families since 1916.

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📌 Senior Information Management Officer (Brisbane City)
🏢 The Public Trustee of Queensland
📍 Brisbane City