A2B Australia is part of the ComfortDelGro Australia (CDC) Group, the country’s leading taxi network and a major provider of mobility, technology, and payment solutions.

Through our iconic brands 13cabs, Silver Service, Swan Taxis and Cabcharge we deliver end‑to‑end transport experiences, from booking and dispatch through to secure, reliable travel and seamless payment. Our services support corporate, community and disability customers nationwide.

Our network is Australia’s largest, with 7,000+ vehicles and 11,500 drivers, supported by contact centres, technology hubs and in‑field support teams. We power drivers, operators and passengers with dispatch, navigation, in‑car tech, apps and payment solutions across Australia and globally.

The A2B Way

What You'll Be Doing

- Lead end-to-end delivery of complex projects, managing scope, timelines, budgets and dependencies
- Establish and maintain effective project governance, including reporting, risk management, decision tracking and steering committee engagement
- Coordinate operational and technical workstreams to ensure successful deployment and business readiness
- Partner with Product and Technology teams to deliver system changes, testing activities and implementation cutovers
- Manage external vendors and delivery partners, ensuring alignment on milestones, dependencies and issue resolution
- Oversee staged delivery gates, implementation sequencing and business acceptance activities
- Engage senior stakeholders across Operations, Commercial, Legal and Finance to ensure delivery aligns with business objectives
- Develop structured communication and change plans that protect customer and commercial relationships throughout project delivery




- Identify and manage risks through contingency planning, mitigation strategies and clear escalation pathways
- Track and report on benefits realisation, ensuring outcomes align with approved business cases and operational objectives
- Provide meaningful insights and recommendations to senior leaders on project performance, risks and commercial impacts
- Lead and coordinate cross-functional project resources and workstream leads to achieve successful outcomes

About You

You're a commercially minded project leader who thrives in complex environments, brings structure to ambiguity and can confidently influence outcomes across diverse stakeholder groups.

You’ll Bring

- Tertiary qualifications in Business, Project Management, Technology or a related discipline
- PRINCE2, PMP or equivalent project management certification highly regarded
- A practical understanding of agile principles, lean methodologies and continuous improvement approaches
- At least five years' experience leading complex cross-functional projects from planning through implementation
- Demonstrated success delivering operational and technical deployment programs
- Experience working closely with Product and Technology teams on system integrations and business change initiatives
- Strong project planning, scheduling, risk management and governance capability




- Well-developed commercial judgement and the ability to balance risk with delivery outcomes
- Experience within transport, logistics or mobility environments will be highly regarded

We're Looking For Someone Who

- Communicates complex concepts in a clear, business-focused way
- Builds credibility and trust with senior stakeholders through evidence-based recommendations
- Influences outcomes across multiple teams without relying on authority
- Takes ownership and accountability for delivery outcomes
- Remains calm, pragmatic and effective when managing competing priorities
- Demonstrates strong judgement in fast-paced and evolving environments
- Enjoys working collaboratively across Technology, Operations, Commercial and broader business teams

Why Join A2B

This is an opportunity to deliver projects that have a direct impact on customers, drivers, operators and partners across one of Australia's most recognised mobility businesses. You'll work alongside experienced leaders and cross-functional teams to deliver meaningful operational and technology outcomes while helping shape the future direction of our network and services.

At A2B, you'll be part of a business that values collaboration, innovation and accountability, where your work can make a visible difference across a national organisation.

If you're ready to lead complex projects that drive real business outcomes, we'd love to hear from you.

ComfortDelGro Corporation Australia (CDC) and A2B acknowledges the Traditional Custodians throughout Australia, and their continuing connection to land, waters and community. We pay our respects to all First Nations people, their culture and to Elders past and present.

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📌 Project Manager (Melbourne)
🏢 A2B Australia
📍 Melbourne