CHINA CHIC PTY LTD is an exclusivelyauthorized distributor of SMFKproducts in Australia, established on March 3rd,2023. SMFK Sydney flagship founded at the address of World Square, Shopping Center, 644 George St, Sydneywhich is considered the ultimate crossroad of global cultures for shopping and entertainment.

About the SMFK Brand:

SMFK is one of the China’s quickest growing and most iconic luxury fashion brands. Specializing in sportswear fashion, it emphasizes simplicity, modernity, and the latest trends. SMFK celebrates self-expression and individuality, becoming synonymous with fashion trends. The founders, attuned to the market, pioneered a unique, youthful, sporty style that gained popularity. The brand consistently offers fashionable items for everyone, seeking harmonious matches to enhance trendy personalities. Thebrandstarted their business journey in Beijing, eventually expanding intoa global fashion empire. Known for its iconic fashion design, the brand offers a wide range of luxury products, from ready-to-wear to accessories.

SMFK’s new and empowering approach to sports wear was immediately well-received by self-confident women, who were increasingly carving out a position for themselveson the evolving social and work scene in Australia. China Chic is a team of talented and passionate retailers, committed to setting a new benchmark in retail.Passion, commitment and tradition have created a unique fashion style. SMFK’s distinctive features that make itone of the most famous worldwide.There is an extremely rare and coveted opportunity that has come available for a RETAIL MANAGER to organizeand control SMFK’s operations regardingits retail services.

About the Role:

As a RETAIL MANAGER, you will be responsible for providing leadership and direction to the operations of SMFK AU in relation to stock management and control, financial work management, marketing policy, brand promoting, customer satisfaction, and staff training.



You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.

sPosition:Permanent Full Time

sHours of Work:9:30am-5:30pm, Monday to Friday

sSalary Package: 86,000+super/per year

sLocation:Sydney

sRequirements:

- A diploma plus academic qualification inaccounting or related major is a must;
- Highly proficient in English (mandatory) and mandarin speaking skills in business context is a must;
- At least 3 years’full-time RETAIL MANAGER working experience in a retail industry which is highlyrelated to fashion and design cloths, shoes, and accessories;
- Solid leadership and people management skills, with the ability to motivate and develop a team;
- Be vibrant, driven and passionate about selling quality products;
- Be highly customer service and sales focused;
- Excellent problem-solving and decision-making abilities;
- Familiarity with retail operations, inventory managementand financial reporting;

sResponsibilities:

- Management administration and stock, including reserve stock management, implementing loss prevention controls and general administration;
- Define service standards and formulate related policies;
- Determine the product combination and styleaccording to the fashion trend;
- Implement effective merchandising strategies to drive sales;
- Setting sales targets, setting reasonable prices, developing strategies to achieve them, and analyzing sales performance;




- Implementing promotional campaigns to increase store traffic and sales;
- Contributing to the overall advertising SMFK brand;
- To provide customers with a full range of clothing introduction services, and according to different customer groups to give the overall style or collocation suggestions.Ensure that all customers have unforgettableexperience in store;
- Maintain a clear recordof store’sinventory and sales situation to facilitate the search and verification;
- Preparing budgets, monitoring expenses, and ensuring the store operates within financial limits;
- Get on the floor. Spend real time in stores with Store teams andhave a true read on the customer, the obstacles and the chance;
- Recruiting, training, supervising, and evaluating team members.Constantly coach the sales team on how to deliver a unique and memorable shopping experience (customer focus, storytelling, extraordinary service, selling skills and attitude), observing the sales floor and providing feedback;
- Ensuring the store complies with laws, health regulations and safetystandards;
- Be proactive in recruiting new clients, promoting and creating events in order to generate current business opportunities;
- Constantly nurture relationships with clients, in store and outside the store implementing client database activities, as per marketing guidelines;
- Grow omni performance from store across ship from store, click and collect and returns, and partner with the Customer team to hit CRM acquisition and retention targets;
- Sharpen store operations and data integrity, from replenishment and delivery processing to back of house standards, so teams get time back for the customer.

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📌 Retail Manager (Sydney)
🏢 China Chic
📍 Sydney