The Tempe Hotel, Tempe — part of the Universal Hotels group, a family of iconic venues known for great food, cold beer and genuine hospitality. We're looking for an experienced and driven Venue Manager to take ownership of the day-to-day running of the pub and lead a passionate front-of-house team. This is a hands-on role for someone who loves the floor as much as the back office — someone who takes pride in running a tight, well-loved venue and delivering a great guest experience day in, day out.

Key responsibilities

- Own all aspects of daily operations, including rostering, stock management and compliance
- Lead, motivate and develop the FOH team to deliver exceptional service standards
- Open and close the venue, including cash handling and end-of-day reconciliation
- Manage staff training, onboarding and performance
- Ensure RSA/RCG and liquor licensing obligations are met at all times
- Handle guest feedback and resolve issues with professionalism
- Manage budgets, labour and food/beverage costs to meet targets
- Work closely with the broader Universal Hotels team to drive the venue's performance and reputation

About you





- Minimum 2 years' experience in a Venue Manager or senior Duty Manager role within hospitality
- Current RSA & RCG certificate (NSW)
- Strong knowledge of bar and gaming operations
- Confident leader with excellent communication and people skills
- Availability to work across a rotating roster including weekends and evenings
- Experience with POS systems and financial/cost reporting
- Solid understanding of TAB & gaming machine operation
- Market-competitive salary package
- Be part of the Universal Hotels family — a respected multi-venue group with real career pathways
- Autonomy to run your own venue, backed by strong operational support
- Lead one of Tempe's most well-loved local pubs

About us

The Tempe Hotel, Tempe — part of the Universal Hotels group, a family of iconic venues known for great food, cold beer and genuine hospitality. The Tempe Hotel isn't just a pub — it's a proper local. The kind of place where the regulars know the staff by name, where the neighbourhood actually shows up, and where a good Sunday session feels like catching up with old mates.

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📌 Pub Venue Manager (Sydney)
🏢 Universal Hotels
📍 Sydney