Job Description
Apex Group Ltd (UK Branch) in Wollongong is seeking a Senior Customer Service Representative to provide accurate information to members and support the fund administration process.
You will handle inquiries by phone and email, aim for first-contact resolution, build rapport, and work closely with Team Leaders to ensure service levels are met.
The role requires knowledge of superannuation rules, RG146 certification, and ability to work collaboratively in a rapid-paced call centre setting.
📌 Senior Superannuation Support Specialist First Contact Wollongong
🏢 Apex Group Ltd (UK Branch)
📍 Wollongong
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