CriticalArc is seeking a Customer Success Associate to support customers using the SafeZone platform across Australia and New Zealand. The role is full-time with a hybrid arrangement based in the Sydney area, and involves troubleshooting, integrations, and helping customers realise long-term value from SafeZone.
You will work closely with customers and internal teams to resolve technical issues, support integrations, and provide onboarding support, while developing a robust understanding of how