We are seeking an experienced and operational Hospitality Service Manager to oversee daily business operations, service delivery, and staff management.

Key responsibilities

- Plan, organize, and control the daily operational activities of the business establishment.
- Direct and oversee service staff, scheduling rosters, and ensuring service quality standards are met.
- Monitor operational costs, budgets, supply chains, and inventory management.
- Manage customer relations, resolve service complaints, and ensure high levels of client satisfaction.
- Ensure compliance with occupational health and safety (OHS) standards, licensing laws, and relevant industry regulations.
- Lead staff training, performance evaluations, and team development initiatives.





Required Qualification and Skills:

- Education: An AQF Diploma / Advanced Diploma in business, hospitality, or relevant field (or equivalent).
- Experience: Minimum of 2–3 years of relevant managerial or supervisory post-qualification experience in a hospitality, retail, or service environment.
- Solid leadership, financial management, communication, and problem-solving skills.
- Must have full work rights in Australia or be eligible to meet Australian visa sponsorship requirements.

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📌 Hospitality Service Manager (Brisbane City)
🏢 WHEEL OF BRISBANE
📍 Brisbane City