NDIS Plan Manager – Accounts & Administration

Put your accounts and administration skills to work supporting NDIS participants

Join United Supports in Tuggerah as an NDIS Plan Manager, helping participants manage their funding through accurate invoice processing, budget monitoring and clear, responsive communication.

We welcome applicants with experience in accounts, bookkeeping, financial administration or a similar customer-focused administration role. Previous NDIS Plan Management experience is desirable.

The opportunity

- 37.5 guaranteed hours per week , Monday to Friday.

- Hybrid working: based at our Tuggerah office Monday to Thursday, with work from home on Fridays.

- Start as soon as possible, with the contract running until May 2027 to cover parental leave.

- $40.07 per hour + superannuation.

This is a part-time, fixed-term employment contract with the weekly hours specified above.

What you will do

- Review and process invoices, resolve discrepancies and submit NDIS claims in line with participant plans, available funding and NDIS requirements.

- Monitor participant budgets and expenditure, identifying potential over- or underspending.

- Support participant onboarding and plan renewals, maintaining service agreements, consent forms, funding arrangements and accurate records.

- Respond to participant, family and provider enquiries by phone and email, keeping transparent records and following up payment or claiming issues.





- Assist the finance and administration team with accounts payable and receivable, Xero data entry and related tasks.

- Handle confidential information carefully and follow our policies, procedures and Quality Management System.

What you will bring

- Experience in Plan Management, accounts, bookkeeping, financial administration or a similar customer-focused administration role.

- Accuracy, attention to detail and confidence working with financial information.

- Strong computer skills, including Microsoft Office, and confidence using databases and financial systems.

- The ability to organise your workload, meet deadlines and work both independently and as part of a team.

- Clear, respectful communication and a positive approach to supporting people with disability.

- Discretion when handling sensitive information and working rights in Australia for the duration of the contract.

NDIS knowledge, Plan Management software experience, Xero skills and a relevant bookkeeping, accounting or business administration qualification would be highly regarded.

About United Supports

United Supports is an NDIS provider delivering Plan Management, Support Coordination, community and in-home support, and Supported Independent Living. Our work is centred on choice, dignity and respect, helping people with disability work towards their individual goals.

There may be an opportunity to continue beyond May 2027, depending on business needs and growth. Ongoing employment is not guaranteed.

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📌 NDIS Plan Manager – Accounts & Administration (Central Coast Council)
🏢 United Supports
📍 Central Coast Council