Number of Positions Available: 1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better.

It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Case Manager | Homelessness Services Full Time | SCHADS Crisis Level 2 Max term – 6 months Location - Stafford Help people find stability, hope and a place to call home.

The Salvation Army is seeking a compassionate and resilient Case Manager to support individuals and families experiencing or at risk of homelessness. In this rewarding role, you'll provide assessments, crisis intervention, case management and practical support that empowers people to achieve housing stability, strengthen their wellbeing and build brighter futures.

This role requires working across Brisbane North and Redcliffe.

What You'll

Provide compassionate and professional support to individuals and families experiencing homelessness or housing instability through phone, face-to-face and walk-in services. Conduct comprehensive assessments, identify risks and vulnerabilities, develop safety plans, and connect clients with appropriate internal and external support services. Deliver person-centred, trauma-informed and strengths-based case management that empowers clients to achieve sustainable housing and improved wellbeing outcomes.

Work collaboratively with clients to develop, implement and review tailored case plans, supporting them to achieve their goals and build long-term independence. Advocate on behalf of clients and coordinate access to housing, financial assistance, health, education, employment and community support services. Build positive relationships with stakeholders, service providers and community partners to strengthen referral pathways and improve outcomes for clients.

Maintain accurate client records, case notes and reporting requirements while ensuring compliance with organisational standards and funding obligations. Participate in case reviews, supervision, team meetings and continuous improvement initiatives to support service excellence and best-practice delivery.

What You'll Bring

- Qualifications in Community Services, Social Work or a related field.
- Experience in case management, homelessness,



community services or a similar setting.
- Strong assessment, communication and relationship-building skills.
- A passion for supporting vulnerable people through a strengths-based approach.
- Driver's Licence, Working with Children Check and National Police Check.

What we offer

- Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
- Generous Paid Parental leave for primary (12 weeks) & secondary carers.
- Purchased Leave Scheme (up to 8 weeks).
- 5 days paid leave per year to experience working in other TSA programs or activities.
- Flexible working arrangements.
- Access to EAP and health & wellness initiatives including Fitness Passport.
- Aboriginal and Torres Strait Islander supports such as Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days).
- Ongoing training and development opportunities that enhance on the job skills and proficiency.
- Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

About us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better.

It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.



All child facing roles will require the successful completion of a Working with Children Check.

Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing positive that transforms lives and futures for the better.

Mission, Vision & Values

The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice

When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world.

Why work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis.

So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.

The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos.

We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you.

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📌 Case Manager (Brisbane City)
🏢 The Salvation Army
📍 Brisbane City